Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,634 Reviews)
Rating breakdown 6,634 reviews
5 Stars
3,146
4 Stars
1,842
3 Stars
1,036
2 Stars
280
1 Star
330
79%of customers recommend this product.
(
4,135 out of
5,265)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Great product but noisy
on December 10, 2023
Posted by: TAB1
from Yellville, AR
[This review was collected as part of a promotion.] I bought a second Whirlpool refrigerator as the 1st was great. This newer model is a good product but it's so noisy. The Whirlpool Gold one I had was so quiet you could barely hear it sitting next to it. This new one is so loud you can hear it 50 ft away.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love this fridge
on December 10, 2023
Posted by: smsal7
[This review was collected as part of a promotion.] Love this fridge, it’s easy to see everything and easy to clean. Love the ice dispenser too! Water. Filter light won’t turn off, even after a fresh filter is installed and noticeably changes the taste of the water after it wa changed. So it’s a good filter, but light won’t turn off. Other than that, it’s a great fridge!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on December 11, 2023
Posted by: Nancy
[This review was collected as part of a promotion.] Came with new home - we are tenants. Only complaint is the water does not dispense COLD water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator
on December 11, 2023
Posted by: Bsmith
[This review was collected as part of a promotion.] This refrigerator was purchased with my home. I’ve really enjoyed it but the drawers sound and feel a bit cheap unfortunately. Otherwise I’ve been very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
High Quality Product
on December 11, 2023
Posted by: Mystery
[This review was collected as part of a promotion.] Materials used are sturdier than other brands. Good appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Kitchen Quality
on December 11, 2023
Posted by: Vader
from Morgn Hill, Ca
[This review was collected as part of a promotion.] Because it is Whirlpool, I expected high quality and that is what I got.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large freezer, holds more than the bottom draw one
on December 11, 2023
Posted by: Mike
[This review was collected as part of a promotion.] Bought this refrigerator because our other one at only 2 years old stopped working. the wait time for someone to come out was a month. very pleased with the one we got, and the price was good.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk!
on December 12, 2023
Posted by: Chad
[This review was collected as part of a promotion.] Horrible waste of money. Drops ice on the floor at random, fridge door swings open on its own, and the lights don't work. ZERO support from whirlpool after multiple attempts to get it fixed and they wont honor the warranty either. Already replaced with an LG and use this piece of junk as an extra freezer cause that's all it's good for.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 14, 2023
Thank you for sharing your insights with us, Chad. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 447732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com