Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Super item
on October 13, 2025
Posted by: Reen
[This review was collected as part of a promotion.] This item is a big time saver. It makes life better and I love the whole design.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on October 13, 2025
Posted by: AB13
[This review was collected as part of a promotion.] Very pleased with product , vendor are very knowledgeable
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
OK
on October 13, 2025
Posted by: SDurrett
[This review was collected as part of a promotion.] The fridge door opens too far and hits another door.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very roomy
on October 13, 2025
Posted by: Mwilliams79
from Conroe, TX
[This review was collected as part of a promotion.] Refrigerator and freezer are roomy. I love the crushed ice feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
not so much
on October 12, 2025
Posted by: Thomistim
[This review was collected as part of a promotion.] We moved into a new home and the ice maker will not produce ice but 2 times a day. I’ve done all the trouble shooting resetting check water pressure it works just not filling the ice box to full.
Everything read online saying I need to get a new ice maker on a 2 month old unit. The light switches also popped of so light no longer comes on when opening the door
Everything read online saying I need to get a new ice maker on a 2 month old unit. The light switches also popped of so light no longer comes on when opening the door
Written by a customer while visiting whirlpool.com
Customer Rating
2
Loud compressor
on October 12, 2025
Posted by: Jtspur
[This review was collected as part of a promotion.] Brand new refrigerator, when it's running the compressor is extremely loud. You can hear it in the other room. Downstairs through the floor and upstairs in our bedroom. If we could afford a different one we would purchase something different. Eventually we will save up enough money to replace it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6421A0K2x or Direct Message on Instagram at http://spr.ly/6425A0K2F, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #820644.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1
My refrig looks awful
on October 11, 2025
Posted by: kathy
from Bristol Pa 19007
[This review was collected as part of a promotion.] Cannot get film off front !! I have used only product specifically made for stainless steel. Dried it with microfiber cloth immediately after but rust all over refrig !! Not even living in house yet since settlement but have a few drinks in refrig. Design at bottom front of refrig is not nice to look at. There should be a black vented piece to make it visually look better like every refrig I have ever owned ! Not happy and will check about warranty. I would not have picked this refrig... it is a new construction home and appliances were included.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6427AILJl
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6420AILJo.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6422AILJq or Instagram http://spr.ly/6423AILJS. When responding, please include your contact information and reference Case # 819161.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6427AILJl
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6420AILJo.
If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6422AILJq or Instagram http://spr.ly/6423AILJS. When responding, please include your contact information and reference Case # 819161.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Dispensers
on October 11, 2025
Posted by: Whirlpool Refrigerator
[This review was collected as part of a promotion.] The main concern is; water and ice dispenser are situated in same location. If you use cup to press for ice you spill water on floor. Also, drip plan is not deep enough to catch water from water and ice dispenser.
Written by a customer while visiting whirlpool.com