Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1 out of 5
4.1
(6,634 Reviews)
Open Ratings Snapshot
Rating breakdown 6,634 reviews
5 Stars
3,146
4 Stars
1,842
3 Stars
1,036
2 Stars
280
1 Star
330
79%of customers recommend this product. 
(
4,135 out of 5,265
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5 out of 5
5
Great features
on November 15, 2023
Posted by: Refreshing
[This review was collected as part of a promotion.] It's been a great and amazing refrigerator. So glad I got it with my new home
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
It’s ok
on November 16, 2023
Posted by: It’s just ok
from Florida
[This review was collected as part of a promotion.] Really it’s too soon to review
The only things I don’t like are
How big the ice machine in total and the fact
That there are wall slides for additional shelves but no additional. shelves and this should not be an additional purchase.
I do like the look of the refrigerator and the depth of the inside .
However it does state something about no fingerprints but that is not true.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Love it!
on November 16, 2023
Posted by: Peewee123
from Foley, AL
[This review was collected as part of a promotion.] I bought a new build last month and the fridge is one of the best perks! Love the ice and water dispenser on the front. Very roomy inside
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Cheap, But Missing Too Many Features.
on November 16, 2023
Posted by: Needs Work
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I am disappointed about how noisy it is. Not like the fridges I've had in the past. I think it's the fan in the freezer that's making the low buzzing sound.
It's also missing the smaller draw were I used to keep my cheeses and misc. items. Don't want to put my cheeses down with the fruits and veggies. Now I have a jumble of cheeses on the door taking up space for other stuff.
The worst part is that the dispenser light does not come on automatically like the Quick State Manual states. That's a big pain when you get up in the middle of the night and don't want to turn on the kitchen lights. Good way to have ice and water on the floor in the middle of the night.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareNovember 20, 2023
Thank you for sharing your insights with us, Needs Work. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 430229.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
on November 17, 2023
Posted by: Gorgo
[This review was collected as part of a promotion.] Our builder put this refrigerator in our new home. The plastic trays bind when drawn out. The icemaker and water dispensers work. The motor is quiet. It's okay but cheap.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on November 17, 2023
Posted by: Stan03
[This review was collected as part of a promotion.] Seems to be good quality. Nice lighting and through door water & ice operates well. Quiet operation.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
It’s OKAY
on November 17, 2023
Posted by: Microwave
from Fort Worth Texas
[This review was collected as part of a promotion.] It’s okay. The water dispenser on the front of the refrigerator leaks. The machine itself makes noise strange noise. And I’m not fond of the double door layout on the freezer side. There’s not much freezer space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
For a low-end refrigerator it is adequate.
on November 18, 2023
Posted by: jm20
from piedmont sc
[This review was collected as part of a promotion.] This came as the DR Horton home supplied refrigerator. Side by sides are not the best use of freezer and refrigerator space. The in door Ice dispenser make a lot of noise. This was installed by Whirlpool and the tech who installed it broke off the handle of the water shutoff valve and left it that way in the shutoff position. DR Horton fixed that problem, then the ice dispenser would not dispense any ice and Whirlpool sent a tech that saw the issue and took the ice maker out and turned it manually- re-installed the unit and it started working but no problem found.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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