Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,635 Reviews)
Rating breakdown 6,635 reviews
5 Stars
3,147
4 Stars
1,842
3 Stars
1,036
2 Stars
280
1 Star
330
79%of customers recommend this product.
(
4,136 out of
5,266)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Only came with 2 door shelves, one was missing
on October 23, 2023
Posted by: John
from Everett Wa
[This review was collected as part of a promotion.] I bought this about 4 months ago, to replace the same one that I purchased 3 years ago, seems odd they only last 3 years, l didn't look close at the inside of the refrigerator, it only came with 3 shelves and one drawer, disappointing
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 24, 2023
Hello John,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 416834.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 416834.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
More than I bargained for.
on October 24, 2023
Posted by: Dddy777
from Lake of the Ozarks
[This review was collected as part of a promotion.] We are very pleased with the unit. Will for sure buy again
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice looking frig.
on October 24, 2023
Posted by: Cspr
from Kent, Ohio
[This review was collected as part of a promotion.] Refrigerator is fine. It doesn’t have some of the finer features but certainly is nice so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 24, 2023
Posted by: prh57
[This review was collected as part of a promotion.] Bought this refrigerator two weeks ago and I like all features but the water dispenser. My 50oz water jug sprays water when I try to get ice. The water dispenser is too close to the ice dispenser. Otherwise great refrig!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 25, 2023
Posted by: Nanc
[This review was collected as part of a promotion.] Had a whirlpool refrigerator before and was happy with it so we bought another love had for over a month and so far so good
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the water & ice fearure.
on October 26, 2023
Posted by: none
[This review was collected as part of a promotion.] Overall I'm pleased with the purchase. My only concern is that it the motor runs for long periods {about 1!/2 hours} and it is quiet for about 35 minutes. I hope my electric bill stays reasonable.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on October 26, 2023
Posted by: Juro3978
[This review was collected as part of a promotion.] Brand new appliance that the motor has caused a short or power trip in the kitchen area. Currently the refrigerator is unplugged refrigerator and everything ( outlets, other appliances in kitchen is functional)working properly.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 26, 2023
Thank you for sharing your insights with us, Juro3978. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 417988.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 26, 2023
Posted by: Bill
[This review was collected as part of a promotion.] Right side door would not close, had to wait for a replacement
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 26, 2023
Thank you for sharing your insights with us, Bill. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 417976.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com