Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,638 Reviews)
Rating breakdown 6,638 reviews
5 Stars
3,147
4 Stars
1,844
3 Stars
1,036
2 Stars
280
1 Star
331
79%of customers recommend this product.
(
4,138 out of
5,268)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Nice but very little room
on August 28, 2023
Posted by: Minpin7502
from Bushnell, Fl
[This review was collected as part of a promotion.] This was in the home when we bought it (new double wide). I just don’t understand why they still make and put in side by sides for houses still. They have very little room in them. I miss my other fridge with fridge on top and freezer on bottom 😢 It’s a nice fridge for a garage or something but not for a home I feel. Nice for an apartment even. Would not have chosen this if given the choice
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on August 28, 2023
Posted by: New home
from SC
[This review was collected as part of a promotion.] The ice maker is horrible ice flying out everywhere uf you don't put your hand up against the cup
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ordinary fridge with deficient Ice maker
on August 28, 2023
Posted by: David
from Las Vegas
[This review was collected as part of a promotion.] Ice maker doesn't make enough ice even when just one person in my family likes drinks with ice, It's like ice maker for toddlers and not for a family. I've never seen the tray full, always 1/4 or less of capacity. The rest is just like any other in its category.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 29, 2023
Hi David,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 381532.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 381532.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent cooling
on August 28, 2023
Posted by: Suzy
from Clinton TN
[This review was collected as part of a promotion.] I purchased this side by side and hope I will get good performance from it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very pretty ~ however am a little disappointed
on August 28, 2023
Posted by: Pretty on the outside.
from Clarksburg WV
[This review was collected as part of a promotion.] I have had this for almost 2 months. I am not a fan of the plastic parts inside. The drawers do not move properly & stick as of the shelves will come out too….this my first refrigerator after having a Kenmore for 34 years.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Keeps food cold. Works like a refrigerator.
on August 29, 2023
Posted by: Frig
from U.S.A/
[This review was collected as part of a promotion.] Keeps food cold. Works like a refrigerator. Stop it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I will NEVER buy another Whirlpool appliance!
on August 29, 2023
Posted by: UNsatisfied Customer
from Harrisburg, PA
[This review was collected as part of a promotion.] I bought 4 Whirlpool appliances 8 months ago. I've had repair work done on 3 of them, including this model refrigerator.
Currently, the fridge is not working and the freezer is actively defrosting/ melting as I sit here typing this. Their designated repair team will be here Friday... after all my food goes bad.
I will NEVER buy another Whirlpool appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 8, 2023
Thank you for sharing your insights with us, UNsatisfied Customer It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 382722.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Serviceable
on August 29, 2023
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] Replaces 25ft3 Maytag. Door shelves not as sturdy and refrigerator shelves need more adjustment points. Chilled water dispenser barely cools water before dispensing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com