Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Junk refrigerator
on October 23, 2025
Posted by: Mia444
from NC
[This review was collected as part of a promotion.] After 5 months not working properly.afterwaited 20 days for service. Still waiting for replacement
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 826496
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase!
on October 23, 2025
Posted by: Laurel
from Lincoln CA
[This review was collected as part of a promotion.] This refrigerator looks great, and I love the side-by-side layout. The temperature runs cold. Mine is set at the lowest temperature setting and it is perfect, but anything colder freezes water. This is definitely handsome looking appliance, and I am very happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Deal
on October 22, 2025
Posted by: FastEddie357
[This review was collected as part of a promotion.] I received a good deal on refrigerator and so far I have not had any problems. However, I have not owned it long enough to see any any problems start occurring.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good size, plenty of room inside
on October 21, 2025
Posted by: G man
[This review was collected as part of a promotion.] Came with the new house very pleased with it, prior to moving I was looking at one for my old house
Written by a customer while visiting whirlpool.com
Customer Rating
4
Small problem
on October 21, 2025
Posted by: Happy man one
[This review was collected as part of a promotion.] But my refrigerator a week ago it’s done a very good job. I did find two problems. One of them. The top shelf is a quarter inch too high. You can’t put a 2 L bottle on the top shelf for the refrigerator. The bottom side shelf where you would could also put a 2 L soda the side rail needs to be a little bit higher. The bottle keeps trying to tip out if I were to use that run that the delivery people very good very nice. It was easy to set up plenty of room for all of the product overall I’m very happy with the product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious with room for improvement
on October 21, 2025
Posted by: GSN2025
[This review was collected as part of a promotion.] The double doors are nice to have. Easy organization and has a lot of space. The ice maker and water dispenser are very close to each other. When only needing to dispense ice, some water will dispense also come out because of the location and sensitivity of the water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 21, 2025
Posted by: Ka878
[This review was collected as part of a promotion.] Bought this fridge a month ago and I really enjoy it. Nice and spacious.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 21, 2025
Posted by: Lou 1
from St George ut
[This review was collected as part of a promotion.] Only had 2 weeks so far seems to be working good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com