Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Nice looking fridge
on October 25, 2025
Posted by: Benjy
[This review was collected as part of a promotion.] Great fridge, but it
Had one thing wrong
had to adjust the ice maker tray, hit the water supply hose. Fixed myself. Also has a small opening for ice from the door.
Had one thing wrong
had to adjust the ice maker tray, hit the water supply hose. Fixed myself. Also has a small opening for ice from the door.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek and attractive
on October 24, 2025
Posted by: Amanda
from Northern Arizona
[This review was collected as part of a promotion.] Mostly really satisfied, however, in my small home with an open floor plan, it seems a bit noisy. Especially the ice maker, but also when the compressor kicks on. Perhaps all refrigerators would seem noisy in this space. Otherwise, nice looking, spacious, and seems to do it's job well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good shelves and exterior
on October 24, 2025
Posted by: April@01
from Bristol tn
[This review was collected as part of a promotion.] Works very well and nice appliance and it was very reasonable priced love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator
on October 24, 2025
Posted by: Dan Lindauer
[This review was collected as part of a promotion.] We've had it for a week and have been happy so far.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 24, 2025
Posted by: Virgie
[This review was collected as part of a promotion.] A bought it about almost three months and so far I love it .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too loud and a very slow and small ice maker.
on October 24, 2025
Posted by: Andy
from Littleton, CO
[This review was collected as part of a promotion.] I don't think I would buy this again. It hums very loud and a terrible ice maker.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 28, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64227DnAp . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64237DnAV or Instagram http://spr.ly/64247DnAn. When responding, please include your contact information and reference Case # 827011.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64227DnAp . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64237DnAV or Instagram http://spr.ly/64247DnAn. When responding, please include your contact information and reference Case # 827011.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Refrigerator
on October 24, 2025
Posted by: Bandyman
from Fort Gibson, OK 74434
[This review was collected as part of a promotion.] I bough this to Replace an older model refrigerator and every thing works great but the light for the Ice and water Despenser does not come on when used and it is supposed to. I have tried everything to get an answer from Whirlpool to no avail.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on October 24, 2025
Posted by: Frig
[This review was collected as part of a promotion.] I bought a new home and this was supplied by the builder. First of all it had no leveling feet to adjust to keep it from rolling. Secondly the finish is terrible. It always looks streaked and it’s brand new. Ice will drop out of the ice maker 10 minutes after I’m done using it. I am not happy with it at all.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826970
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826970
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com