Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,646 Reviews)
Rating breakdown 6,646 reviews
5 Stars
3,150
4 Stars
1,848
3 Stars
1,036
2 Stars
281
1 Star
331
79%of customers recommend this product.
(
4,142 out of
5,272)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
the ice cube they are small
on June 14, 2023
Posted by: clari
from florida
[This review was collected as part of a promotion.] i like the refrigerator ,,,i don't like the size off the ice cube they are small and don't last long
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 15, 2023
Hello Clari! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Would be 5 stars if more flexible shelf space
on June 15, 2023
Posted by: Goatee Bob
from Atlanta
[This review was collected as part of a promotion.] So far the fridge is great, but there are only 4 shelf positions available for 3 shelves. Still trying to determine the optimal configuration.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The chill out fridge freezer
on June 15, 2023
Posted by: Graham
[This review was collected as part of a promotion.] Easy to understand no degree required and works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we needed
on June 15, 2023
Posted by: KenH
from Bradenton FL
[This review was collected as part of a promotion.] Just moved into a rental that had a very small fridge with no water and ice in the door. This Whirlpool is exactly what we needed for the space we have. It looks good and works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Slow ice maker
on June 15, 2023
Posted by: panddfreeman
from Oklahoma
[This review was collected as part of a promotion.] Everything is fine with fridge. But we have had it two weeks and the ice maker is super slow. It’s never full. We use a lot of ice in the summer. If we get a few glasses of ice out. We’re waiting for two days for it catch up again. Not happening with that.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on June 15, 2023
Posted by: kathy
from Lakeland,TN
[This review was collected as part of a promotion.] Pleased with refrig, but ice maker confusing. Says there is a button but do not see one to turn off and remove.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great appliance
on June 15, 2023
Posted by: Tlc06244
from Ocean Springs, MS
[This review was collected as part of a promotion.] The refrigerator cools and freezes great. The reason I rated it 4 stars instead of 5 is because the ice maker makes ice slowly. We only have enough ice for one cup at a time and have to wait several hours. Score having enough to make another glass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Problems already
on June 16, 2023
Posted by: Deborah
[This review was collected as part of a promotion.] I bought this unit a few weeks ago and already the icemaker is not working properly. I am awaiting a service person on the 29th of this month. I think that says it all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 16, 2023
Thank you for sharing your insights with us, Deborah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428O4OFi or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 346099.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com