Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Poor Ice making function
on October 27, 2025
Posted by: Lizg
[This review was collected as part of a promotion.] Had this now for just over a month. Like the size and the overall look of my Refridgerator, however…..
VERY DISAPPOINTED in the Ice Maker!! Very slow to make ice- approx 8 cubes every 3 hours!! I use alot of ice and this is just not enough. My previous Whirlpool made ice much quicker than this. Finding I am having to buy ice from the store to top it up for my requirements! Think again about buying this refrigerator if you ice often.
VERY DISAPPOINTED in the Ice Maker!! Very slow to make ice- approx 8 cubes every 3 hours!! I use alot of ice and this is just not enough. My previous Whirlpool made ice much quicker than this. Finding I am having to buy ice from the store to top it up for my requirements! Think again about buying this refrigerator if you ice often.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love how much room it has
on October 27, 2025
Posted by: Patty
[This review was collected as part of a promotion.] I bought this a few weeks ago and I’m extremely happy with it
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the features it offers
on October 27, 2025
Posted by: Pete
[This review was collected as part of a promotion.] I bought the side by side about 3 weeks ago and love it
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple and easy
on October 27, 2025
Posted by: Friedge
[This review was collected as part of a promotion.] I had this from a month ago in a new construction home, it works well so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointing output from a trused brand
on October 26, 2025
Posted by: Jarett
[This review was collected as part of a promotion.] This is my second Whirlpool refrigerator purchased in approximately the last 5 years. This one was purchased to match the decor in our new home. The previous purchase was a step up from this one and we were very happy with it. However, this one has controls that are more manual and an ice output that is disappointing to say the least.
The snowflake indicator is labeled to control "refrigerator temperature" and the slider is for the freezer. But according to the quick start guide it is both although it does not tell you how to tell when you're moving the refrigerator or freezer temperature.
The ice output was so low we searched on line for troubleshooting and found nothing to solve the issue. We finally put in a service call and the technician showed us how to set the temperature to get more ice. The output is better but not what we previously experienced on our other model.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great as it should
on October 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything works as it should for now. Looks great and fu ctikbs
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not great features
on October 25, 2025
Posted by: bill
from arkansas
[This review was collected as part of a promotion.] Had 3 weeks now. Ice bin is way too large taking up too much room in the freezer. Shelves in freezer don't extend all the way to back wall. I realize this probably is to allow air circulation but still this limits capacity. Shelves don't slide forward to allow easier access to frozen foods & are locked in place & difficult to repostion. Water dispenser is very smooth/slick & glass tends to slide off (down) when filling water. I put a clear piece of package tape over the curved portion glass rests against to help.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we need
on October 25, 2025
Posted by: TheBean14
from Olathe, KS
[This review was collected as part of a promotion.] I like the fridge. It suits our family’s needs. I love the different temperature settings.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com