Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,647 Reviews)
Rating breakdown 6,647 reviews
5 Stars
3,151
4 Stars
1,848
3 Stars
1,036
2 Stars
281
1 Star
331
79%of customers recommend this product.
(
4,142 out of
5,272)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Refrigerator
on April 2, 2023
Posted by: Refrigerators
from Lufkin, TX
[This review was collected as part of a promotion.] A little too small. Ice maker is very slow, can’t keep up with 3 people.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy it!! Water dispenser leaks, poor design
on April 3, 2023
Posted by: DRH1
from Vero Beach, FL
This is less than 6 months old and a cheap construction unit. It came with the new construction home and the water dispenser started leaking almost immediately, causing streaking on the freezer door and rust spots as a result. The SS is difficult to keep clean and near impossible to keep streak free. The SS must be an inexpensive grade. Many other homeowners in the same development are experiencing the same issue as well as other problems. DO NOT buy this. I did not have a choice as it had to come with the house otherwise, I would have purchased a much better unit. Builder provided only budget appliances without the option to upgrade. It does however keep the food cold, so far, if that's all you want. It wouldn't be so bad if the water dispenser nozzle was positioned over the spill tray. That way the frequent dripping wouldn't run down the door. Poor design!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Thank you for sharing your insights with us, DRH1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 295045.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stainless steel refrigerator
on April 3, 2023
Posted by: Weaver05
from Lafayette, In
[This review was collected as part of a promotion.] Front scratches easily with magnets
Water/ice area is small cups don’t fit well
Water/ice area is small cups don’t fit well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love whirlpool appliances!
on April 3, 2023
Posted by: Maw22
from TX
[This review was collected as part of a promotion.] Simple and straightforward appliance, which is what I need and want, nothing more!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
What A Joke!
on April 3, 2023
Posted by: Ringo's Kid
from Ave Maria, FL
[This review was collected as part of a promotion.] Words cannot express my extreme disappointment when I first opened the door and immediately realized that all the shelves are stationary! Have not had a unit like this this 1978. Not a good trip down memory lane for sure.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Thank you for sharing your insights with us, Ringo's Kid. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 295258.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
36-inch Wide Side-by-Side Refrigerator
on April 4, 2023
Posted by: Bo Wood
from PDl fl.
[This review was collected as part of a promotion.] Don t like the Ice and Water dispenser. The Door holders on the Refrigerator too wide
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 7, 2023
Thank you for sharing your insights with us, Bo Wood. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296717.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice cold
on April 4, 2023
Posted by: TTam
from Pilot Mountain NC
[This review was collected as part of a promotion.] Happy with refrigerator freezer, good product roomy ice maker works great good crushed ice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not recommended
on April 4, 2023
Posted by: Neminiha
from Florida
[This review was collected as part of a promotion.] Not enough drawers! Not a practicable refrigerator! Totally hate! Looking to replace it soon
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 5, 2023
Thank you for sharing your insights with us, Neminiha. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296180.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com