Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Good
on July 31, 2022
Posted by: allen
from Taswell, IN
[This review was collected as part of a promotion.] This refrigerator has done great in the month I have had it. Water and ice maker works great. Has a decent amount of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on July 31, 2022
Posted by: Amy 542
from Hickory
[This review was collected as part of a promotion.] This came with a new house and I'm satisfied. Good for a couple or small family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the ice maker and filtered water!
on July 30, 2022
Posted by: Big H
from Florida
[This review was collected as part of a promotion.] In door Ice and water filter are easy to use and well positioned. Never spill a drop. Lots of shelves and storage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mixed review
on July 30, 2022
Posted by: Jamie
from Scranton, POA
[This review was collected as part of a promotion.] I’ve only had this unit for 2 weeks, but a few (negative) points:
1) Seems a bit too loud
2) The door handles are placed far too close together to enable easy access from both hands
3) The ice maker is very slow
4) Very hard to clean fingerprints & smudges
5) Seems compressor runs almost constantly
1) Seems a bit too loud
2) The door handles are placed far too close together to enable easy access from both hands
3) The ice maker is very slow
4) Very hard to clean fingerprints & smudges
5) Seems compressor runs almost constantly
Point 1: This unit registers at 51 decibels right next to the unit, and 47 db 7 feet away. You can’t help but notice it. My 20 year old old Frigidaire was much more quiet - I never registered the db since it was so quiet one didn’t really notice.
Point 2: This is the most irritating from a design standpoint. The door handles have only 1” clearance between them. Trying to open the left freezer door with your right hand or the right fridge door with your left hand is just stupidly difficult. Don’t know what they were thinking. Another flawed design note: if you want to turn off the ice maker you have to remove the ice bin to access the on/off switch. Again, what were that thinking?
Point 3: It took over 4 days for the ice maker to make an almost full bin of ice. Thankfully, I don’t use a lot of ice, so it isn’t a big issue for a single person like me, but if you’ve got a family of 4, 5 or more, it could be.
Point 4: I know stainless steel units like this are notorious for being hard to keep clean and this is no exception. The only thing that works well is a specially formulated cleaner - not an expense I expected to have to dish out for.
Point5: This new unit is undoubtedly more efficient than the old one I replaced, but I don’t get why it runs almost constantly.
But it definitely is keeping things cold as it should.
Hope these observations hope some one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good deal
on July 30, 2022
Posted by: Jeff69
from Jackson, TN
[This review was collected as part of a promotion.] It was slow to cool at first but has been fine since. A little slow to make much ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Side by side refrigerator
on July 30, 2022
Posted by: Willie
from Memphis
[This review was collected as part of a promotion.] The refrigerator never worked from the start and I realize every manufacturer has issues but how they deal with the issues is what matters and Whirlpool has been terrible. I will never buy another Whirlpool product. They don’t stand behind their products
No, I would not recommend this to a friend.
Response from whirlpool.comBy Amanda B, Social Care, August 3, 2022
Hey Willie, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great basic frig !
on July 30, 2022
Posted by: RAD1
from FL
[This review was collected as part of a promotion.] Very pleased bought 1 month ago . we are only 2 in home and it meets are expectations and has ample room . Took time getting use to on adjusting and positioning food .Read a few hints on the whirlpool website very help full . I did try the different organizer bins to buy on "A" and returned them all back ,You don't need as the organizers take up much more room than the product you are using it for .Quite and freezer has enough room . Door has options to adjust heights .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful
on July 30, 2022
Posted by: Deia
from Ohio
[This review was collected as part of a promotion.] Recently purchased this refrigerator...so beautiful and so spacious!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com