Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1 out of 5
4.1
(6,912 Reviews)
Open Ratings Snapshot
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,247 out of 5,446
)
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Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3 out of 5
3
Nice Refrigerator.
on October 14, 2022
Posted by: Jerry
from Rockford, Mi 49341
[This review was collected as part of a promotion.] Was installed in my new home with a large scratch in the door and I can't get the service dept to acknowledge several attempts I made to have the door replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Not what I’d hoped for the money
on October 14, 2022
Posted by: Clafferty
from Panama City beach fl
[This review was collected as part of a promotion.] This refrigerator is very loud!! Also the ice cubes r very small. Other than that it’s good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
My refrigerator is just what I expected
on October 14, 2022
Posted by: Monserrat
from El Paso
[This review was collected as part of a promotion.] It came with the house but it’s very beautiful Great too have this product
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Loud and broke within first 6 months after purchas
on October 14, 2022
Posted by: Alla
from Brooklyn, NY
[This review was collected as part of a promotion.] It is loud. Freezer side stopped freezing after 6 months of working. Technician stated Defrost Thermostat has to be replaced and it is know issue, apparently. Service from whirlpool is very poor and the order of any replacement part is taking more than a month. Calling and emailing whirpool does not change a thing. My Whirpool new fridge worked for 6 moths and now it is part of décor on my kitchen. I do not recommend this brand,
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Replaced in kind - cosmetic defect
on October 14, 2022
Posted by: Jeeves2348
from NEENAH, WI
[This review was collected as part of a promotion.] We had a 2000 model of basically this same fridge in white and it lasted 19 years. Consumer Reports still ranks them high so we bought this one hoping for similar life. My wife regrets falling for the stainless steel hype - it shows fingerprints like crazy and the old white enamel was easier to keep looking clean. We also think the build quality has slipped since the fridge door handle is 1/4" higher than the freezer door handle - not lined up like the manufacturer pictures show. Doesn't change the function but it's noticable and bugs us. Fridge and freezer temps checked out spot on with the default settings. Can't comment on the thru door water & ice as we don't use those functions - did not even hook up the water supply and the first thing I did was remove the ice maker bin to get more freezer space. I wanted to buy the model without them but it cost more and was not readily available.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Noisy but works well!
on October 14, 2022
Posted by: Ryry75
from Utah
[This review was collected as part of a promotion.] I bought this as a 2nd fridge and the ice-maker works amazing, the fridge and freezer are perfect though the noise seems to be on the freezer side
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Easy use
on October 14, 2022
Posted by: MMMM
from Newfoundland, Pa
[This review was collected as part of a promotion.] I’m pleased with this frig so far. There is plenty of room and the ice making feature is so convenient . I like the clear shelves. It makes things more visible .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great Refrigerator and would recommend
on October 14, 2022
Posted by: G.G.
from Allen, Texas
[This review was collected as part of a promotion.] I purchased on Mon Mar 14 2022 and so far so good and the only thing is the filter have to be change often and the cost is not a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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