Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
great features
on October 21, 2022
Posted by: lojo
[This review was collected as part of a promotion.] i love how roomy both sides are!. I also love the lower level light! No dark places!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Potential drawer fiasco
on October 20, 2022
Posted by: Ksah
[This review was collected as part of a promotion.] We bought this fridge to replace our previous Whirlpool. It seemed to be the closest to what we had before. Aside from having one less drawer, my complaint is that the drawers do not pull out smoothly, lots of drag. One of the drawer shelves in the fridge is not sized correctly and is not deep enough to fit in the notch to keep it in place and the entire shelf pulls out with the drawer causing the entire thing to potentially fall out.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy so far!
on October 20, 2022
Posted by: KLTinNC
[This review was collected as part of a promotion.] We purchased this fridge a few weeks ago and are pleased so far. The only minor complaints we have are that it does not come with a deli drawer and it’s a bit louder than expected, but those issues are certainly not dealbreakers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It works!
on October 20, 2022
Posted by: 4paws
from Greer SC
[This review was collected as part of a promotion.] This is a replacement for one purchased earlier which did not work at all. Much improved, great holding capacity, very quiet,good temp control. Praying it last at least 10 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
36” side by side fridge
on October 20, 2022
Posted by: Raleigh
from Raleigh NC
[This review was collected as part of a promotion.] Very loud motor and icemaker and have to tighten door handles often.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool refrigerator
on October 19, 2022
Posted by: Eugene
from Mesquite NV
[This review was collected as part of a promotion.] We love it works great we don’t hear the ice fall side by side
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Broke within a month
on October 18, 2022
Posted by: Myquestisu
from Yuma, AZ
[This review was collected as part of a promotion.] Fridge is nothing special. Average. Basic. Icemaker broke within a month and had to be replaced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 19, 2022
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
NOT RELIABLE
on October 17, 2022
Posted by: Sr Veg
from West Palm Beach, Florida
[This review was collected as part of a promotion.] this refrigerator was part of the new home and the first one started tripping the breaker several times, some food spoiled several times! builder electrician tested and even changed breakers just in case al was fine but it keeps tripping. whirlpool service tech final came and said it was a bad compressor. this is a new 4 month old fridge! after much pushback finally builder got us a new one that is also doing the same thing!
other than that it is very low quality for the price and spaces inside is very small.
Id like to upgrade to one with more features and space but I dont trust the brand after this experience. I would give it 0 stars if possible.
other than that it is very low quality for the price and spaces inside is very small.
Id like to upgrade to one with more features and space but I dont trust the brand after this experience. I would give it 0 stars if possible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 19, 2022
Thank you for sharing your insights with us, Sr Veg. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com