Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Major Problems
on November 20, 2022
Posted by: Judy8
from Fk
[This review was collected as part of a promotion.] For 2’ months the new refrigerator has either cooled to much in the frig to the point things froze and the freezer has defrosted items. The repair man has been out a number of times and only after all this time, parts were replaced. It remains to be seen if this will correct all the problems
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 23, 2022
Thank you for sharing your insights with us, Judy8. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Our refrigerator isn’t even 6 months old and keeps freezing over and then stops working. We are waiting for a replacement piece but have been waiting over a month . Even if all the parts were working there is not much space for anything especially in the freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 23, 2022
Thank you for sharing your insights with us, Amanda. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I bought this 5 months ago and love the chic look however; there is a glitch with the crush ice piece which jams ypur ice maker because the crushed ice freezes in the drop down ice tube. This is disappointing because it's like you can only use the cube piece of your ice maker. I would recommend fixing or not include it in the design.
[This review was collected as part of a promotion.] Satisfied with the new refrigerator. Wish the ice dispenser was a little taller, as you have to hold taller glasses at an angle to fill with ice without hitting the water dispenser button.