Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
The Lighting!
on November 25, 2022
Posted by: TimKat
from New Knoxville, OH
[This review was collected as part of a promotion.] We are empty nesters, this is the perfect size for my husband and I! Plenty of space, and the lighting in both fridge and freezer is amazing! You can see from top to bottom, that’s what sold us in the store, and we are so pleased we got it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator!!!
on November 25, 2022
Posted by: Randy
from Jackson Ms
[This review was collected as part of a promotion.] I bought this refrigerator to replace my 20 year old hotpoint. Soooo much better. Well laid out ,makes ice quickly, cold water at the door, and very quit. VERY HAPPY!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on November 24, 2022
Posted by: EEO Lawson
from Crane Hill Alabama
[This review was collected as part of a promotion.] Great Purchase. Would buy again. Would highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool Side-by-Side Refrigerator
on November 24, 2022
Posted by: John
from Round Hill, Va
[This review was collected as part of a promotion.] Purchased 11-3-22. Have been disappointed with icemaker from the beginning. Very slow to make ice. Service tech here yesterday. He has ordered replacement icemaker.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 25, 2022
Thank you for sharing your insights with us, John. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Extremely loud
on November 24, 2022
Posted by: Bulldog
[This review was collected as part of a promotion.] I bought this two week ago. Is extremely loud. . Seems to run constantly.
Overall appears to be more cheaply made than my old Whirlpool from 10 years ago...
Overall appears to be more cheaply made than my old Whirlpool from 10 years ago...
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
I'm not happy
on November 23, 2022
Posted by: Chell
from Chicago,IL
[This review was collected as part of a promotion.] Im not happy. Missing parts at delivery. I still have not received them
Written by a customer while visiting whirlpool.com
Customer Rating
1
Doesn't last a year without breaking
on November 22, 2022
Posted by: Nancomp
from Florida
[This review was collected as part of a promotion.] Breaks then takes 2 months to fix. People really who can go 2 months without a frig
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 25, 2022
Thank you for sharing your insights with us, Nancomp. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cannot open air filter replacement door.
on November 22, 2022
Posted by: Oldbob205
from Texas
I bought this item in 05/22. Time to change filter. Water filter a breeze, but cannot open the air filter compartment. I called dealer, but he doesn’t have the same model available. I called Whirlpool customer assistance, spent fifteen minutes on the phone , but she could not find an answer, read the manual, it only states open the compartment and put in the filter. Went on line for videos, no video with the correct location of my filter. It seems every model has the filter in a different location. It would be helpful if each model has information specific to that model. I may have to call out a technician to resolve the issue. HELP!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 25, 2022
Thank you for sharing your insights with us, Oldbob205. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com