Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,649 Reviews)
Rating breakdown 6,649 reviews
5 Stars
3,152
4 Stars
1,849
3 Stars
1,036
2 Stars
281
1 Star
331
79%of customers recommend this product.
(
4,143 out of
5,273)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Review Side by Side Ref. on 12/2/22
on December 2, 2022
Posted by: Rick
from Lakeland FL
[This review was collected as part of a promotion.] Always wanted ice and water in door Refrigerator, when the old refrigerator failed, went to Lowe's, checked out models, found they could deliver next day.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good not great
on December 3, 2022
Posted by: TheJodster
from Chicago, IL
[This review was collected as part of a promotion.] It is pretty, roomy, and bright. I like it. The drawback like many reviewers have said, when I want ice, the control is behind the water button. There is no drain cup under them, so when I hit the water button on accident, which happens a Lot, I get water dripping down the front of the freezer. Also, I am not getting much ice. Ice maker is very slow, bucket is empty daily and there are only 2 of us here. Difficult to locate on off switch, found it and it is awkward to get to. Works well and I like the brightness anyway.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of Storage
on December 3, 2022
Posted by: The Parker’s
from TN
[This review was collected as part of a promotion.] We recently purchased our new appliances a month ago and we’ve really enjoyed the features and storage space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
cold
on December 3, 2022
Posted by: kandy s
from alabama
[This review was collected as part of a promotion.] i bought this fridge about 2 months ago. The fridge and freezer are really cold which is nice. there is an off and on vibration which i believe is from the motor. at first it bothered me but i believe it may be just the way the fridge sits on my floor. Also, i can't figure out how to raise the arm in the ice maker, but it hasn't overflowed yet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent but falls short
on December 4, 2022
Posted by: Ed20
[This review was collected as part of a promotion.] Got this with a new build house we got. The fridge and freezer coldness are awesome. Space seems too skinny and the water dispenser would drip one or two drops of water after getting water and creates a water stain on the door. Wish they extended the drip tray 2-3cm out to prevent this
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointing
on December 4, 2022
Posted by: Darb
from Baltimore, MD
[This review was collected as part of a promotion.] First and foremost I am not even sure if this is stainless steel or what the materials is but it is impossible to clean the front. Inside there needs to be at least one more additional storage drawers and the two that are there are difficult to pull in and out. The temp for both the fridge and freezer are great and the size is good.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 7, 2022
Thank you for sharing your insights with us, Darb. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Features
on December 5, 2022
Posted by: Dee39
from Fremont CA
[This review was collected as part of a promotion.] I had to remove storage cabinets because of the height of the refrigerator.The top shelf area is too large and wasted space. Adjustable shelves should offer more choices for placement. There is no snack/deli drawer and I haven't been able to find one that will fit.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not sure how good it is
on December 6, 2022
Posted by: Jerry
from Corona Ca
[This review was collected as part of a promotion.] I am having problems with the ice maker and with the leveling feet on the front. They were not installed from the factory and nobody knows for sure.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com