Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,653 Reviews)
Rating breakdown 6,653 reviews
5 Stars
3,154
4 Stars
1,849
3 Stars
1,037
2 Stars
281
1 Star
332
79%of customers recommend this product.
(
4,144 out of
5,275)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Not happy at all
on August 28, 2022
Posted by: Unhappy customers
from Tacoma WA
[This review was collected as part of a promotion.] 7/13 bought first fridge, delivered 7/17, door defective, requered to exchange. Second fridge delivered 7/24. 4-5 days later the temperature inside the fridge was between 46 - 48 degrees, and some of our food spoiled. The freezer side was covered with ice crystals all over We called Whirlpool company (47 minutes on Hold) the repairman came 4 days later, he defrosted the ice, told us that something was blocked probably due to the transportation, and he said he fixed it. About 4-5 days later the same happened. We called the company again (35 min on Hold), we were promised a repairman the next day, but nobody came, nobody called. The repair company emailed at 4 pm that they are not coming. Our appointment was rescheduled from Thursday to Monday. More food went to the garbage. Between the first fridge and the second one, we are already going through this nightmare over 6 weeks (between the purchases, deliveries, phone calls, and repairs. Worse purchase of our life.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hey Unhappy customers, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love Whirlpool Appliances
on August 29, 2022
Posted by: Debrown1
from Memphis
[This review was collected as part of a promotion.] I purchased all new Whirlpool appliances when I moved in my new home. I am enjoying my refrigerator and look forward to years of service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent for what I need and the space provided.
on August 30, 2022
Posted by: Jeff
from Colorado
[This review was collected as part of a promotion.] Works well. Really like the water filter in the ice/water dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor Ice maker
on September 23, 2022
Posted by: terry123
from Birmingham, AL
The ice maker very slowly makes ice. Not sure why Whirlpool is putting this poor icemaker in their refrigerators. Wish I had just repaired my old refrigerator. Should recall this ice maker. Wish I had read the other reviews before purchasing. May be returning.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice finish, couple clinkers
on October 14, 2022
Posted by: Cbart
from Salem OR
[This review was collected as part of a promotion.] The brushed stainless finish is nice compared to our last refrigerator. However crushed ice likes to fly all over the place so get your cup up close as can be. Also on occasion the ice cubes appear to be too big to go through the shoot so if you don't know that, they melt and drip all day. This model is a little noisier than our last model. But not bad. Well lit.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
white french door fridge
on October 14, 2022
Posted by: jcarlton15
from florida
[This review was collected as part of a promotion.] plenty of storage ... the water dispenser is a litttle tricky while getting ice .. but it was the only white french door refrigerator in town ... but like the fridge ..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek and Clean
on October 14, 2022
Posted by: MamaK74
from Woodbridge, VA
[This review was collected as part of a promotion.] I purchased this less than a month ago and am absolutely thrilled with the choice I made. When my other refrigerator stopped working I needed something quick but worried about quality. Well, with this Whirlpool I can say I am not at all worried! It's also so sleek and clean and easy to fill and find food. The ice maker is wonderful. I'm so glad I chose this!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator and would recommend
on October 14, 2022
Posted by: G.G.
from Allen, Texas
[This review was collected as part of a promotion.] I purchased on Mon Mar 14 2022 and so far so good and the only thing is the filter have to be change often and the cost is not a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com