Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Looks nice, good icemaker
on February 2, 2023
Posted by: Lisa
from Ft Lauderdale, FL
[This review was collected as part of a promotion.] Purchased this refrigerator when the previous one died - needed one quick! Actually its a newer model of the one I had before which was 20 years old! Chills and freezes well. Inside is tight - not well laid out and doesn't hold alot in freezer and refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
WORKING WELL
on February 1, 2023
Posted by: OKFORME
from Tarpon Springs, FL
[This review was collected as part of a promotion.] Seems to be working well. Meeting my expectations for a basic refrigerator,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Loud Compressor
on January 31, 2023
Posted by: ELD52
from Huntsville, AL
[This review was collected as part of a promotion.] Refrigerator compressor is loud. Tried adjusting the settings but it didn’t help. Maybe it’s just this particular refrigerator either I would not recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 3, 2023
Thank you for sharing your insights with us, ELD52. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
6 months and stopped working
on January 29, 2023
Posted by: Will
[This review was collected as part of a promotion.] It’s been 6 months. Today freezer and fridge stopped working. No way to contact anybody on the weekend to suggest what to do or fix it. Online couldn’t schedule appointment until next week. Guess I’m supposed to live without a fridge for over a week? Would give 0 stars if possible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us, Will. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64293dAfF or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good value
on January 29, 2023
Posted by: Jansen66
from Calif.
[This review was collected as part of a promotion.] I purchased the fridge and it was promptly delivered. The ice maker had a problem (factory defect) and once it was replaced, all is working well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on January 28, 2023
Posted by: Rusty
from Kingsland, Ga
[This review was collected as part of a promotion.] Ice does catch often in dispenser and collects.....
Written by a customer while visiting whirlpool.com
Customer Rating
3
Side by Side Refrigerator
on January 28, 2023
Posted by: memaw
from Palm Bay, FL
[This review was collected as part of a promotion.] This seems to be working fine. Since it is not a true stainless steel frig (even though it advertises as SS for stainless steel), it's a disappointment. On the frig side, it could use another shelf or even better, a shelf that holds a small type drawer for things like cheese. Cleaning the outside is also tricky...manual says NOT to use stainless steel cleaner but whirlpool rep, builder rep and appliance rep all say to use it but each one has their own they recommend (whirlpool said to use Affresh, builder rep just said any as long as it was for stainless steel & the appliance rep said you can either use Sprayway Stainless Steel cleaner or WD40.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Better frig
on January 28, 2023
Posted by: Happy now
from South carolina
[This review was collected as part of a promotion.] Bought one just like it four years ago. The Icemaker was in the door and gave us nothing but trouble so we got rid of it and replaced with same one except Icemaker inside the freezer. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com