Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Came with my new build home
on February 14, 2023
Posted by: Ctbals
from Lv
[This review was collected as part of a promotion.] Water line randomly freezes up to the point where you can't get water for hours until it defrosts. The motor is extremely loud. The unit is really light so opening the doors causes the fridge to move away from the wall. Missing cheese drawer with no option to even buy one as an accessory. The list goes on. My previous fridge was a whirlpool that I had for 15 years with 0 issues. I've had this one a little over a month and I can already tell the quality difference between the 2 will lead to plenty of issues down the line.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
ICEMAKER POORLY DESIGNED
on February 14, 2023
Posted by: Me & He
from St Augustine .FL
[This review was collected as part of a promotion.] the ice in the door is constantly melting and making either a mess all over the kitchen floor or the ice freezes inside the dispenser shoot/ gets stuck and doesn't work.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love Whirlpool Energy Savings
on February 12, 2023
Posted by: Vegas cook
from Las Vegas
[This review was collected as part of a promotion.] My new refrigerator was delivered a month ago. I’m enjoying the crushed ice it makes. Plenty of room for all my perishable goods. Always trusted the Whirlpool brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good
on February 11, 2023
Posted by: Sven
[This review was collected as part of a promotion.] Nothing but put the fridge in the kitchen to use it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
R Grant
on February 11, 2023
Posted by: RGrant
from Lexington, SC
[This review was collected as part of a promotion.] My refrigerator is a little over 2 months olds and I have enjoyed using it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
My new fridge
on February 11, 2023
Posted by: Sherbear
from Marion, Indiana
[This review was collected as part of a promotion.] I love my new fridge but I think the outside ice dispenser is a poor design. If you try to put ice in a medium to large cup you will run into the water button and water down your drink.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Freezer doesn't freeze
on February 10, 2023
Posted by: slimjim
from Greenville, OH
[This review was collected as part of a promotion.] Freezer does not freeze food completely. Temperature fluctuates between 18 and -2 degrees..
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 15, 2023
Thank you for sharing your insights with us, slimjim. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 2598781.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
More room than I thought
on February 10, 2023
Posted by: KWin
from Aloha, OR
[This review was collected as part of a promotion.] Have been using the fridge for about 3 weeks now. We do NOT have the water hooked up so I don't know how well those features completely work, but my husband puts store bought ice in the ice maker, so we do use that, and it is VERY LOUD when it's dispensing ice!! Due to space we went with this smaller version which I was worried about having enough space, but it is roomier than I had originally thought. Being stainless it does mark up pretty easy if touched. There also isn't a try under the ice/water dispenser which I thought was odd that if some drips out or spills over you can't remove just the try to dump it just fills up in the tiny space provided that you had better grabbing a towel! I work from home and my desk is 4 feet from the fridge and I rarely hear it running. It is so quite!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com