Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Not as happy with new refrigerator!
on April 16, 2023
Posted by: Granny59
from Sherman, Tx
[This review was collected as part of a promotion.] Refrigerator was purchased by our builder when we bought our new home. We knew they would not provide the top of the line but very disappointed in the amount of plastic parts and how well it will hold up to use. Also I wanted to purchase an extra shelf in the main cabin and one in door but can’t find the model number on the website.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Likes and dislikes
on April 16, 2023
Posted by: Lou S.
from Melbourne, Florida
[This review was collected as part of a promotion.] I purchased this Refrigerator in March as a replacement for a 14 year old model that had started leaking. I miss it!! I am NOT pleased with this model. It is too difficult to arrange
and adjust the shelves. The Freezer section is really difficult to adjust.
and adjust the shelves. The Freezer section is really difficult to adjust.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Thank you for sharing your insights with us, Lou S.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 304897.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent frigerator, great features.
on April 15, 2023
Posted by: gbhud
from rincon, Ga
[This review was collected as part of a promotion.] i brought my refrigerator a month ago and is very pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lower model than my previous Whirlpool.
on April 15, 2023
Posted by: FMcR
from Meridian, ID
[This review was collected as part of a promotion.] Maybe it is okay. Prefer the door swing/hinges my previous Whirlpool side-by-side refrigerator. Right side door lunges as it is opened. Risk of swinging too far and hitting the handle on the next appliance over.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool side by side 24 cu ft
on April 15, 2023
Posted by: P.S.
from SEMINOLE FL
[This review was collected as part of a promotion.] I bought this fridge because i have one in my other home it is 16 years old and still going strong.this new one is slow to make ice but is a good fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
OMG
on April 15, 2023
Posted by: HELP ME PLEASE WHIRL POOL
from Savannah Ga
Just hit a year with my refrigerator and now a big problem the day of my going away for party for deployment. Don't want to leave my family without a working refrigerator. The freezer side is some what cold but the frig side is warm. Research so much from YouTube University and it could be the capacitor or starter relay. If I can't get the support I need I'll have to figure it out but I hope Whirlpool stand behind their equipment. That's why I chose this brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and Refrigerator information.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on April 13, 2023
Posted by: Nonya
from AR
[This review was collected as part of a promotion.] So far, so good. Its a nice looking appliance and is functioning adequately. I have one complaint. It would be nice if it had leveling feet on the bottom instead of just wheels.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor ice maker
on April 13, 2023
Posted by: Terry
from Florida
[This review was collected as part of a promotion.] The fridge and freezer work well but the ice maker doesn't produce enough ice. It makes 8 medium sized cubes every 2 hours and 15 minutes. It takes about 24 of those cubes to make a half picture of smooth in a regular blender. If you have a family of 4, like ours, the only way to provide ice for even moderate daily hse is to make 4 trays of ice and dump them in the ice maker bin for dispensing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com