Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great Choice in Refrigerator
on March 20, 2026
Posted by: Darla N
from NC
[This review was collected as part of a promotion.] I needed a refrigerator right away as our Samsung freezer part quit working. Also needed it in white as I have an all white kitchen. There were not many choices in white that is readily available. So happy I went with this refrigerator. It looks very nice in the kitchen instead of the huge bulky one we had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Leveling feet
on March 19, 2026
Posted by: Whirlpool-1
from Pittsburgh, Pa.
[This review was collected as part of a promotion.] It does not have a leveling device. The door swings open and I'm afraid it will ruin the hinge. My old Whirlpool had leveling feet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works fine
on March 19, 2026
Posted by: Justwantedquiet
from Texas
[This review was collected as part of a promotion.] The refrigerator is fine. Miss not having a deli drawer though. I wouldn't say it's loud, but it's definitely not quiet. I have a small house, my living room and kitchen are one big room, so I do hear the refrigerator at times. It seems to be louder at times than other times.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Awesome
on March 19, 2026
Posted by: Sfew
from Alabama
[This review was collected as part of a promotion.] I really like this refrigerator. I especially like the light that stays on the where you get your water like a night light. Also that you can lock it so little kids can’t keep mashing it
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features. !
on March 18, 2026
Posted by: Donna 59
from Jesup , Ga
[This review was collected as part of a promotion.] I bought it 2 months ago. No issues. Love the small square ice cubes!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Extremely noisy
on March 17, 2026
Posted by: jbullard
from Knoxville, TN
[This review was collected as part of a promotion.] I bought this a month ago to replace a very similar Whirlpool refrigerator. The compressor (?) is about 4 times noisier than my last one. Very distracting in an open floor plan environment.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 20, 2026
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #936247.
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #936247.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator!!
on March 17, 2026
Posted by: ChriT
from Florida
[This review was collected as part of a promotion.] This refrigerator has been a perfect fit for our family. The quality is excellent, and the interior layout makes it easy to keep everything well organized. It has really helped improve how we store our food, and I couldn’t be happier with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well except ice maker takes a while
on March 17, 2026
Posted by: Jeremy1111111
from Upstate ny
[This review was collected as part of a promotion.] Brought this last week. So far so good, my prior whirlpool refrigerator made more ice but overall seems good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com