Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Mostly good
on April 27, 2023
Posted by: bookworm13
[This review was collected as part of a promotion.] The water/ice dispenser is way better than my previous refrig and older Whirlpool refrigs.
There are not enough drawers/shelves provided and no easy way to buy more. We needed to buy aftermarket organization containers to make all the space usable. The back of the shelves on the bottom are not usable because things can fall off. The drawers (not the drawer tray) can be pulled out to easily.
The water filters are way overpriced.
I would recommend that Whirlpool design some kind of handle/strong point to pull the refrig side door closed so that it is not so tempting to use the door shelving to pull the door closed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
good
on April 27, 2023
Posted by: Cowboy
from Elk Grove, CA
[This review was collected as part of a promotion.] I hope whirlpool improve the home manual. it did not including delivery list of components. We don't know how many things we should receive? such as number of shelfs. We must to order additional shelfs later from store. Please do not post my email address at public!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
GREAT SLICK MODERN LOOK
on April 27, 2023
Posted by: karenskeys
from Fairburn,GA
[This review was collected as part of a promotion.] I am very happy with this product. The ice maker has been a challenge because crushed ice seems to fly everywhere. The cubed ice works perfectly and the water spout has no issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
horrible refrigerator
on April 27, 2023
Posted by: horrible
[This review was collected as part of a promotion.] do not buy this appliance on makes 40 ice cubes a day!!!!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429OVeaU or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 311560.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stays cold
on April 27, 2023
Posted by: Pbro
from Kentucky
[This review was collected as part of a promotion.] My old fridge quit and had to have one. That’s why I bought
This one makes to much noise
This one makes to much noise
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It Keeps My Food Cold
on April 27, 2023
Posted by: TomH
from Huntsville, AL
[This review was collected as part of a promotion.] I bought a brand new home about a month ago and the refrigerator was included. Overall its a very nice looking refrigerator and it goes with my other appliances. It does what refrigerators should do, keep my food cold. Its an appliance, I shouldnt have to think about it though.
That said, I do. For two reasons. One is that the layout is terrible. I cant fit boxed frozen pizzas in the freezer fully upright and I always feel like I just dont have enough space. Its like the layout is the worst possible use of the space.
My second concern is that the freezer door randomly leaks out water every few days when I open it. Like its coming from the ice dispenser or something? All I know is I will open the door and suddenly water drips down on the floor making a mess and when I look, the drip tray is full of water on the front. I have used the water dispenser once and the ice dispenser twice. I'll pay special attention to the drip tray and there will be no water in it, but I open the door...WATER EVERYWHERE.
I'd recommend a fridge with the full width freezer drawer on the bottom and a full width dual door fridge on the top over this layout. Also, maybe one without the door mounted water and ice dispenser.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Overall, not satisfied with product.
on April 26, 2023
Posted by: Gardener
from Lebanon, TN
[This review was collected as part of a promotion.] Constantly makes noises around ice maker and can’t figure out why. Also, doesn’t freeze ice cream as hard as I like.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Decent refrigerator
on April 26, 2023
Posted by: Eric
from Palm Bay
[This review was collected as part of a promotion.] If your looking for a basic refrigerator with water and ice dispensers, then this one is ok. My issues are the water and ice are 2 separate buttons. In theory this would be good but the placement of them is what makes them inconvenient. If they were SxS it would be better. Sometimes getting ice, you accidentally hit the water button, pouring water all over the floor.
Another issue is the freezer doesn’t really deep freeze. My old refrigerator of 10+ yrs would freeze colder than this model. I have cranked all the settings to the highest level and it still doesn’t get that cold.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com