Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
No complaints so far
on May 1, 2023
Posted by: Cskill
from Dickson, Tn
[This review was collected as part of a promotion.] Works great. Plenty of room. Love the locking feature on ice/water so children cannot make messes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Basic refrigerator
on May 1, 2023
Posted by: disappointed
from north carolina
[This review was collected as part of a promotion.] This model came with my new house. It has many flaws. The shelves are not adjustable, the vegetable drawer does not pull out all the way. The meat and vegetable drawers are
very flimsy. Finally, the water dispenser is located so that water will spill onto the floor if
you are not careful or if you are adding water to ice already in a glass. The dispenser light does not come on automatically so you either have to manually turn it on or have a well lit area. This is poor design!
very flimsy. Finally, the water dispenser is located so that water will spill onto the floor if
you are not careful or if you are adding water to ice already in a glass. The dispenser light does not come on automatically so you either have to manually turn it on or have a well lit area. This is poor design!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 314048.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great look…
on April 29, 2023
Posted by: Silvy
[This review was collected as part of a promotion.] Keeps good cold. Only issue I have is doors don’t close all the way all the time. At times I pushed doors to shut but I come back later and see that it didn’t shut tight.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
EXPECTED BETTER FROM WHIRLPOOL
on April 28, 2023
Posted by: Chuck
from Pensacola, Florida
[This review was collected as part of a promotion.] Purchased new on 12/12/22. Leak somewhere in ice maker. Ice forming behind ice maker and down the back of the freezer. Expected better from a name brand like Whirlpool. Hopefully repair technician can fix during upcoming service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Chuck. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429OVicV or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 312061.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features
on April 28, 2023
Posted by: Sandy
from Florida
[This review was collected as part of a promotion.] Like the appearance, nicely designed, very spacious, , good size to fit everything
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good side by side
on April 28, 2023
Posted by: Cindy
from Los Banos, California
[This review was collected as part of a promotion.] This new refrigerator came with the new house we purchased. I don’t care for side by side but this one is good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
horrible, does not make ice.
on April 28, 2023
Posted by: Green new deal crap
from florida
[This review was collected as part of a promotion.] It must be one of the new line of crap that conserves water and limits production. imagine per service tech you have to wait 3 days to get tray 1/2 filled and then measure your ice consumption.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423OViyx or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 311839.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
3
New refrigerator
on April 28, 2023
Posted by: Mccloud
from Champion Ohio
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago, nice appearance lots of room but runs all the time. Refrigerator is louder than the old one and as mentioned always running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com