Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Cheap drawers
on May 6, 2023
Posted by: Beachbom
from Calabash NC
[This review was collected as part of a promotion.] This was the builder installed refrigerator. The drawers are hard to adjust and stick and pull out crooked. I do not recommend purchasing this low end model.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2023
Thank you for sharing your insights with us, Beachbom. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 317983.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge
on May 6, 2023
Posted by: nh98mark8
from KY
[This review was collected as part of a promotion.] Good not great because ice maker takes up too much room .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very nice but..
on May 6, 2023
Posted by: Jessicap
from New mexico
[This review was collected as part of a promotion.] I bought this refrigerator last month and I love it! But I did notice that o was missing the drip tray for the ice/water maker, and I did recently noticed the ice tray has a big Crack in it. Overall the refrigerator is really nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Fridge at a Good Price
on May 6, 2023
Posted by: Dave F.
from Dallas, TX
[This review was collected as part of a promotion.] I bought this a month ago to replace a 23 year old "garage fridge" (which was also a Whirlpool. This is a very roomy fridge and both the freezer side and cooling side get the job done. So far I am very happy with it and the bonus was the old door holders (from the old fridge) actually work perfectly in this fridge to give me extra compartments on the door to store things. Though it doesn't have digital controls, there are 3 levels of freeze and 5 levels of cooling. So far the max setting on both are doing a fine job of keeping things frozen and cold. Pretty happy so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great frig
on May 6, 2023
Posted by: Judym
from Toledo, OH
[This review was collected as part of a promotion.] I'm very happy with this refrigerator. The ice maker is great; makes ice quickly and larger size than my last frig.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Delivery sucked then it was downhill from there
on May 6, 2023
Posted by: Joe S.
from NC
[This review was collected as part of a promotion.] I got this fridge about 3 weeks ago. First it was delivered 2 days late, then they scratched it while delivering, swapped it for another then 2 weeks later the ice maker is broken.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2023
Thank you for sharing your insights with us, Joe S.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 317774.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator
on May 6, 2023
Posted by: Concerned citizen
from South central Mississippi
[This review was collected as part of a promotion.] I needed a refrigerator but all of the new refrigerators have 600A refrigerant in them and no one within 100 miles of my house works on them because of the danger of explosion and the cost of special tools, I bought the 5 year warranty because I was told that the life is 2-3 years. I was lucky on my last one that leaked out in about 11 months. I didn’t have the extended warranty only the 12 months factory warranty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2023
Thank you for sharing your insights with us, Concerned citizen. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 318071.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very happy!
on May 6, 2023
Posted by: Kenneth
from Alexander City, AL
[This review was collected as part of a promotion.] Bought on Thursday, delivered on Monday. Great refrigerator, plenty of storage and working great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com