Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great Refrigerator
on June 20, 2023
Posted by: Crissy
from Colonial Heights, Va
[This review was collected as part of a promotion.] I received this product on the 6th of June as a replacement because my refrigerator wasn't working properly. My warranty company recommended this product and I'm very pleased with this refrigerator. It has great features and has a lot of room for what ever we want to put in it. The shelves are wide enough to store a couple gallons of milk and condiments. I really like the Whirlpool product they have a very good following, they backup their products if something happens. Overall I'm very very happy with my refrigerator.
[This review was collected as part of a promotion.] I love all of the features except the door ice dispenser keeps chunks of ice in the apparatus and melts during the day. This area has no drainage so it pools in the door and is flung into the floor on the floor whenever you open the freezer door. Also, I would prefer the front of the fridge /freezer be made from the same material as the sides to illuminate fingerprints. On the front.
[This review was collected as part of a promotion.] I bought this unit a few weeks ago and already the icemaker is not working properly. I am awaiting a service person on the 29th of this month. I think that says it all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 16, 2023
Thank you for sharing your insights with us, Deborah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428O4OFi or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 346099. We’re looking forward to hearing from you. Kristin S
[This review was collected as part of a promotion.] The refrigerator cools and freezes great. The reason I rated it 4 stars instead of 5 is because the ice maker makes ice slowly. We only have enough ice for one cup at a time and have to wait several hours. Score having enough to make another glass.
[This review was collected as part of a promotion.] Pleased with refrig, but ice maker confusing. Says there is a button but do not see one to turn off and remove.