Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Very disappointed with the Ice Maker
on May 16, 2023
Posted by: Mike
from Louisville, MS
[This review was collected as part of a promotion.] I mostly purchased this refrigerator after having a Samsung, which worked okay, but as other people all over the country, had issues with the ice maker which eventually went out 4 years ago. I love the refrigerator, but the ice maker is incredibly slow and makes ice at such a slow pace, I feel I am almost back where I started. It takes forever to fill up (2 to 3 days) and then you can use the ice maker a few times during the day, and it is empty again. Very disappointed in this. The refrigerator cools and freezes adequately and it has adequate storage, but I am very, very disappointed in the ice maker currently.
[This review was collected as part of a promotion.] Bought this a little over a month ago, so far been okay the ice maker has it's moments, but will get used to it.
[This review was collected as part of a promotion.] I have owned several Whirlpool refrigerators, this one is noisy compared to all others. The compressor is very loud.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 17, 2023
Thank you for sharing your insights with us, Tony. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 323448. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I got this to replace my dream frig and that’s all it is, a frig. Cheap. Everything inside is cheap. Ice cubes took a full week to fill bib, freezer shelves don’t go full length so food slides off back all the way down to down and pushes drawer out! Frig side didn’t have enough shelves, order more. Not enough lunch meat or veggie space, using totes
[This review was collected as part of a promotion.] The refrigerator freezes items and the freezer ice maker does not make enough ice for a day's use
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 17, 2023
Thank you for sharing your insights with us, Nell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 322389. We’re looking forward to hearing from you. Marie Q