Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Side by side refrigerator
on June 5, 2023
Posted by: Valerie
from Tucson, AZ
[This review was collected as part of a promotion.] I bought this about a month ago and I am not happy with it. Already it has quit making ice. Looking at the instructions that came with it regarding this problem I also find it rather confusing; however, I did follow the instructions and I am still not getting ice. Not impressed at all.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great choice side by side
on June 4, 2023
Posted by: New customer
from Rogers, Mn
[This review was collected as part of a promotion.] New to Whirlpool side by side and so far love features in this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice looking but too noisy
on June 3, 2023
Posted by: Nandini
from Florida
[This review was collected as part of a promotion.] This appliance came with the builder. It looks nice and has a water/ice dispenser. It also has ample freezer space at the cost of refrigerator space. But it is so noisy, I can hear it from the bedroom which is not good for my sleep. I would like to exchange with a quieter model
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Thank you for sharing your insights with us, Nandini. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 338212.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Crappie ice machine
on June 2, 2023
Posted by: Sarah
from Fort Oglethorpe,ga
[This review was collected as part of a promotion.] Well the refrigerator it’s self is awesome but ice machine doesn’t work right it’s not making a lot ice
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Thank you for sharing your insights with us, Sarah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 337043.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Meets our needs
on June 1, 2023
Posted by: mike23
from Meridianville, AL
[This review was collected as part of a promotion.] I bought this fridge a month ago. It has plenty of space for my small family and has everything that I need.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on June 1, 2023
Posted by: Nirrad
from Fletcher, NC
[This review was collected as part of a promotion.] I bought this a month ago and everything is going great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Don't get for the water dispenser
on June 1, 2023
Posted by: Amanda Mamo
[This review was collected as part of a promotion.] The fridge itself is great and I love that it's fingerprint resistance. It leaked water from the dispenser for the first few days which apparently is normal despite flashing several galleons before consuming any water or ice as directed. That did resolve though. However, it still has issues. The ice dispenser shoots ice everywhere (in cubed or crushed setting). Even if you have a large glass, it gets on the floor. Furthermore, the cubed setting leaves ice in the chute. I realized this when I found piles of water on my floor even after the leaking had stopped. Several cubes don't fully dispense and sit there and then subsequently melt. So everytime I get ice, I try to fish those out which is a struggle. When reaching for the ice, your hand is touching the water dispenser so it accidentally sets off the water which creates more of a mess to clean. This happens pretty much everytime. So if you're buying this for the water and ice dispenser, I wouldn't recommend it. I'm deterred from getting ice which means I spent more to have a large space of my freezer taken up by something I won't use...
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Thank you for sharing your insights with us, Amanda. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 336400.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on May 31, 2023
Posted by: Ed117
from Palm Bay, FL
[This review was collected as part of a promotion.] Works well. So far the water and ice features work great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com