Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Love the crushed ice feature
on July 18, 2023
Posted by: CNC 2023
from SC
[This review was collected as part of a promotion.] Bought for new home. Getting used to water spout being in front of ice, do splash water into floor when hitting water by accident when getting ice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side by side review
on July 18, 2023
Posted by: Moosandme
from Spencer, NY
[This review was collected as part of a promotion.] Our old fridge had died overnight so we needed to find a new one. I chose this one because it was the style and cubic feet that we needed. I am happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like it
on July 18, 2023
Posted by: Shirl
from Columbus oh
[This review was collected as part of a promotion.] I bought it about 1 month ago. The only problem I had was when I do my crush ice if any is left in the dispenser it freezes then blocks any ice from coming down. Also I it starts to melt the water will sit in tray. So when I open the freezer door water will get all over my floor.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice
on July 18, 2023
Posted by: Jen i
from Foley al
[This review was collected as part of a promotion.] Builder put this frig in works well noisy Ice maker tho
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Reliable and sleek
on July 18, 2023
Posted by: Shaun
from St Augustine, FL
[This review was collected as part of a promotion.] We got our new Whirlpool refrigerator recently when we bought our house in June 2023. We really like the side by side door configuration vs refrigerators with freezers down low. This setup makes it easier to access both frozen and refrigerated items without needing to bend down low for frozen items.
We like the ice and water dispenser except once in a while a cube gets stuck in the shoot and then it slowly melts and drips down until I dislodge it. Also I wish the refrigerator was a little quieter. Overall I would highly recommend this unit from Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great basic side-by-sie
on July 18, 2023
Posted by: wheeler98
[This review was collected as part of a promotion.] This replaced a similar Whirlpool side-by-side. Great basic features.Was a good replacement for the Whirlpool I had. The water dispenser works ok but could be better designed for dispensing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good!
on July 17, 2023
Posted by: Mary
from Houston
[This review was collected as part of a promotion.] I bought this refrigerator 2 mos ago & I have been pleased w/it except for the fact that in order to turn on/off ice maker, you must remove the entire ice tray! Inconvenient but, I deal with it. (Why do I sometimes turn off the ice maker? So, I can completely empty the ice bin of any 'old' ice.)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Unfortunately there were no special features
on July 17, 2023
Posted by: Betty261
from The Villages, FL
All my previous refrigerators had at least one small drawer and at least one pull out shelf. This has none. Also, the ice maker has not worked right since we got it. We have to continually buy ice for it. I have not bothered to call for service
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 18, 2023
Thank you for sharing your insights with us, Betty261. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 357548.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com