Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Nothing outstanding
on November 22, 2025
Posted by: Lady47
from Virginia
[This review was collected as part of a promotion.] We’ve only had it a week. I would have liked a deli draw & deeper bins in both the refrigerator and & freezer for better organization. Also more adjustable shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features
on November 22, 2025
Posted by: RonnieXxx
from Harrisburg
[This review was collected as part of a promotion.] Very nice replacement for my 20+ year old Whirlpool refrigerator that was a great appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the look.
on November 21, 2025
Posted by: billybob1234
from San Diego
[This review was collected as part of a promotion.] Everything works fine. Its noisy but previous reviews mentioned that so not disappointed. Ice sometimes gets stuck in the ice drop area which causes later to pool in the tray. Again, something I read about that happening to another user.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on November 21, 2025
Posted by: Mr Who
from Birmingham, Alabama
[This review was collected as part of a promotion.] Good features plenty of space very affordable price I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love Whirlpool Products
on November 21, 2025
Posted by: Shy14
from Buckhannon WV
[This review was collected as part of a promotion.] The fridge was installed 1 week ago and so far I am extremely happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A ton of storage space with plenty of features!
on November 21, 2025
Posted by: Barkman44
from Surf City NC
[This review was collected as part of a promotion.] We purchased it about a month ago and am so happy with its performance thus far! It looks great and has a ton of storage!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Don’t like ice/water dispenser
on November 20, 2025
Posted by: Lorfull63
from Evansville, In
[This review was collected as part of a promotion.] Stainless steel leaves smears/streaks and finger prints..hard to clean. Water ice/ water dispenser is a bad flaw.. drips down front.
Ice backs up in dispenser sometimes. How ice and water is situated is not easy to use
Ice backs up in dispenser sometimes. How ice and water is situated is not easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful!
on November 20, 2025
Posted by: Broker879
from Ohio
[This review was collected as part of a promotion.] Moved into my new condo 11/4/25 and this refrigerator was what the builder supplied. Ice maker doesn’t make ice but water flows out of the ice dispenser when ice maker is on. No top shelf, rolls forward when door is opened and is definitely not what I would expect from Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 843868
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com