[This review was collected as part of a promotion.] We got our new Whirlpool refrigerator recently when we bought our house in June 2023. We really like the side by side door configuration vs refrigerators with freezers down low. This setup makes it easier to access both frozen and refrigerated items without needing to bend down low for frozen items.
We like the ice and water dispenser except once in a while a cube gets stuck in the shoot and then it slowly melts and drips down until I dislodge it. Also I wish the refrigerator was a little quieter. Overall I would highly recommend this unit from Whirlpool.
[This review was collected as part of a promotion.] This replaced a similar Whirlpool side-by-side. Great basic features.Was a good replacement for the Whirlpool I had. The water dispenser works ok but could be better designed for dispensing.
[This review was collected as part of a promotion.] I bought this refrigerator 2 mos ago & I have been pleased w/it except for the fact that in order to turn on/off ice maker, you must remove the entire ice tray! Inconvenient but, I deal with it. (Why do I sometimes turn off the ice maker? So, I can completely empty the ice bin of any 'old' ice.)
All my previous refrigerators had at least one small drawer and at least one pull out shelf. This has none. Also, the ice maker has not worked right since we got it. We have to continually buy ice for it. I have not bothered to call for service
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 18, 2023
Thank you for sharing your insights with us, Betty261. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 357548. We’re looking forward to hearing from you. Marie Q