Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Never stops running
on August 17, 2023
Posted by: Cemay
from Jacksonville tx.
[This review was collected as part of a promotion.] The refrigerator never stops running can’t get service to come out this far to look at it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Thank you for sharing your insights with us, Cemay. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 374804.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fridge review
on August 16, 2023
Posted by: Fridge review
from Las Vegas
[This review was collected as part of a promotion.] We got this fridge with our new home and we have used it for one month. So far, no complaints!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
slow ice maker
on August 16, 2023
Posted by: Johnny
from Texas
[This review was collected as part of a promotion.] It took a week to fill up the ice tray bin. I returned the first one and the second one i purchased is as slow at making ice as the first one!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 16, 2023
Hi Johnny,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 373995.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 373995.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Refrigerator
on August 16, 2023
Posted by: Loua
from Monroe Mi
[This review was collected as part of a promotion.] Not to happy need a new door on fridge side . Warped where we bought it said it will take 6 weeks to get a door unexceptable
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 23, 2023
Thank you for sharing your insights with us, Loua. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 373967.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Super Nice Economical Refrigerator
on August 15, 2023
Posted by: Sunshine
from Sedalia, MO
[This review was collected as part of a promotion.] We got a great, roomy, quality refrigerator! We've never had a side-by-side refrigerator, nor a refrigerator worth an ice and water dispenser. We are very pleased so far!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good.
on August 15, 2023
Posted by: Rue49
from Mcgaheysville, VA
[This review was collected as part of a promotion.] Bought recently and so far we are happy with it. Still getting used to it's features.
It does run a lot more than our older and larger model but Whirlpool explains this is due to more efficient motors....we will wait and compare with past power usage.
It does run a lot more than our older and larger model but Whirlpool explains this is due to more efficient motors....we will wait and compare with past power usage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool Refrigerator
on August 15, 2023
Posted by: Paula
from Alvarado TX
[This review was collected as part of a promotion.] I purchased about a month ago. It was almost exactly the same one I had before. Two things I don’t like about it are it is noisy and you cant get a tall glass under the ice dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
3
More freezer space
on August 14, 2023
Posted by: Randy55
from Davenport Wa
[This review was collected as part of a promotion.] Nice refrigerator for the money...but it would be better if there was more freezer space, even if that means sacrificing some space on the fridge side
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com