Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
351
78%of customers recommend this product.
(
4,214 out of
5,390)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Everything works well
on August 21, 2023
Posted by: Pennwalt
from NY
[This review was collected as part of a promotion.] Wanted a fridge with a bottom freezer but, with 6 people they all seemed smallish unless you want to spend a lot for a large unit. We saw this and bought it, for the price it has a lot of room and works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice water dispenser
on August 20, 2023
Posted by: Gayle
from Kerrville Texas
[This review was collected as part of a promotion.] I’m not crazy about the design. If your glass is too big or you hit the water button, water goes everywhere. Not a good design. Every thing else is great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator front doors are terrible.
on August 20, 2023
Posted by: Pamela
from Lillan Al
[This review was collected as part of a promotion.] Came with our new house. If someone could tell me how to clean the front doors of the refrigerator I would give this a better rating.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Hi Pamela,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376338.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376338.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on August 19, 2023
Posted by: Rick??
from Earle, Ar.
[This review was collected as part of a promotion.] We just bought it. So far it does what we want it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is a solid refrigerator
on August 19, 2023
Posted by: crbrodt
from New Bremen, Ohio
[This review was collected as part of a promotion.] I purchased a new home and this Whirlpool refrigerator was already installed. It is a fine refrigerator but find I find that the drawers inside are hard to pull in and out.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice maker and water base
on August 18, 2023
Posted by: Nancy
from Memphis Tennessee
[This review was collected as part of a promotion.] I love the refrigerator except where I get ice out. Seems like it is too short so I have to hold the level down to put ice in my tumbler and also I prefer some kind of plate that stays on there that you could remove when water gets on the plastic base like I have had before. Just seems like something is missing and it’s always getting wet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
NOISEY
on August 18, 2023
Posted by: TRAINMANBOB
from JACKSONVILLE, FL
[This review was collected as part of a promotion.] GREAT PRODUCT, BUT IT IS VERY NOISEY--LOUD HUM THAT CAN BE HEARD ROOMS AWAY. WISH I HAD NOT PURCHASED THIS MODEL.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 23, 2023
Hi TRAINMANBOB,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 375250.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 375250.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on August 18, 2023
Posted by: Fran456
from Nc
[This review was collected as part of a promotion.] I brought to thus a month ago and really happy about the refrigerator. The opening to get ice could be larger to accommodate larger cups but I have found a work around. Be careful getting crushed ice as it may jam the ice maker. I
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com