Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,830 Reviews)
Rating breakdown 6,830 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,391)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Ice Maker Motor
on September 3, 2023
Posted by: Cindy
from Josephine, TX
[This review was collected as part of a promotion.] The refrigerator was installed in our new home July of 2023, and I had to already have a repair guy come and replace motor for the icemaker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge bad ice maker
on September 2, 2023
Posted by: Sis76
from Mahaffey Pennsylvania
[This review was collected as part of a promotion.] I love the room and the water and ice department. The only thing that isn’t doing really good is the ice maker. It barely does ice therefore I’m lucky to get enough for 1 cup. I checked everything over again and I’m just baffled about the whole situation. Any suggestions on how to fix this issue?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on September 2, 2023
Posted by: TT 2
from Pottstown Pa
[This review was collected as part of a promotion.] Perfect size for a smaller family, which we are. Pretty in appearance also.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product.
on September 2, 2023
Posted by: Holland
from Arkansas
[This review was collected as part of a promotion.] I bought this just over 1 year ago. A wire came loose about 13 months after I purchased it. Whirlpool has amazing customer service. Someone came out to fix it within a few days of the call. Sleek looking appliance, great product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It freezes things in the refrigerator side.
on September 2, 2023
Posted by: lulu
from Small town Vermont
[This review was collected as part of a promotion.] I love everything about it except the occasional freezing of things in the fridge side, especially vegetables and fruit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the light…
on September 2, 2023
Posted by: HappyCamper
from Oklahoma
[This review was collected as part of a promotion.] For an inexpensive refrigerator this one has all the features that I need. I especially like the lighting that allows you to see into every drawer. My last refrigerator lasted for 35 years. Check back with me in 10 years and let’s see how this one is going.🤗
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Loud
on September 1, 2023
Posted by: Estewesto
from Florida
[This review was collected as part of a promotion.] The motor is in loud, almost has a rattle and the fridge is brand new
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 1, 2023
Hi Estewesto,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 385919.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 385919.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice product!!
on September 1, 2023
Posted by: FRE002000
from Orlando, FL
[This review was collected as part of a promotion.] I've been using it for a month and nothing to complain about
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com