Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great features
on November 30, 2025
Posted by: Spoomanchu
from Aiken, SC
[This review was collected as part of a promotion.] We've just bought a new home and it came with all new Whirlpool appliances (including this refrigerator). We love them all. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
More space
on November 29, 2025
Posted by: Hkm25
from Silver Lake, Indiana
[This review was collected as part of a promotion.] I am satisfied with this product. Happy with the way it works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
The loudest fridge I ever heard
on November 29, 2025
Posted by: Rick123x
from Fl
[This review was collected as part of a promotion.] This appliance was included with a recent new construction home acquisition, but following the move-in, I noticed the super loud noise of this fridge. It is so bad I will end up replacing it. Don't buy it unless you want a super loud condenser.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 852786
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 852786
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on November 29, 2025
Posted by: Edna Ann
from Tonganoxie KS
[This review was collected as part of a promotion.] I have had for just a few weeks but I love it. Love the water and ice dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Looks grest.
on November 28, 2025
Posted by: TRYINGTOBEHONEST
[This review was collected as part of a promotion.] It's concerning to me that Whirlpool sends review requests for products that are only 2 weeks old. Then after another week sends out reminders to review their products. Should I be worried about the product not lasting? Just saying, you want honest reviews wait for a year or even 5 years. Best I can do for now is say they look great and still work after a whole month. How can someone honestly recommend a product after a month?
Response from whirlpool.comBy Branded Team, Consumer Care, December 1, 2025
Hi, thank you for your review.
If you should have any questions or concerns regarding your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Christy T
If you should have any questions or concerns regarding your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good appliance
on November 28, 2025
Posted by: Fire Vessel
from Arkansas
[This review was collected as part of a promotion.] I bought this about a month ago, it's good. However, the compressor is loud and the ice and water dispensers are inconvenient as to how they are located one in front of the other. If you are loading a 30 oz. tumbler with ice and water, you have to angle it in there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Came with the purchase of my new home.
on November 27, 2025
Posted by: Trish19
from Palm Coast Florida
[This review was collected as part of a promotion.] It’s working well. I changed the shelving for my particular needs and have plenty of space. Like the side by side.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
New appliance
on November 27, 2025
Posted by: Nik Nik 01
from Pittsburgh PA
[This review was collected as part of a promotion.] I like the look and the size of the new appliance. It looks very nice in my kitchen. There is ample room and storage space on the door shelves as well. The one thing that I don’t like is the humming noise. I called the service department and was told this is normal. I was then told if a technician comes out and nothing is wrong I will be charged a service fee. Also the ice maker is very slow with making ice. Why did I pay for the extended warranty then?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com