Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,830 Reviews)
Rating breakdown 6,830 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,391)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Over all ok.
on September 14, 2023
Posted by: Dennis66
from Dodd City,Texas
[This review was collected as part of a promotion.] It was doing ok until the ice maker went out. I scheduled an appointment to have it looked at. Whirlpool got in touch with Texoma Appliance. Someone from there called me on September 1rst. He said he would order a new ice maker for it and should be in sometime the following week. So for I haven't heard any thing back from him. I've left several messages and always get a recording saying to leave message and he'll get back as soon as he can. It's been a couple of weeks now and I haven't heard anything back.I pay for service every month just for
something like this. I would like to have my refrigerator working as it should. Mabey use a different repair service.
something like this. I would like to have my refrigerator working as it should. Mabey use a different repair service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 14, 2023
Posted by: Taz47
from Missouri
[This review was collected as part of a promotion.] Very good product we like it Only refrigerator that would fit into the area and height
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Side by side
on September 13, 2023
Posted by: Higg
from Charleston, West Virginia
[This review was collected as part of a promotion.] Exact refrigerator. Only problem would be space. Or the lack of space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It's a refrigerator.....
on September 13, 2023
Posted by: mltryman
from Fallon, NV
[This review was collected as part of a promotion.] My wife and I purchased a new build home from DR Horton. The refrigerator came with the house. We did not pick this appliance. The refrigerator keeps the food cold. The freezer freezes the items we put in it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on September 13, 2023
Posted by: Tammy
from Kentucky
[This review was collected as part of a promotion.] This came with my new home (Fleetwood) I like it . I would have liked the double door top and freezer on the bottom.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on September 12, 2023
Posted by: Jan957
from McMinnville tn
[This review was collected as part of a promotion.] I bought this a month ago it's doing great very quiet works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very poor built appliance
on September 12, 2023
Posted by: None
from Texas
[This review was collected as part of a promotion.] I do not like this refrigerator at all. We have had it 2 months and the handle is already broken. The ice maker is the worst one I have ever had. There are only two people in our house and we never have enough ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 15, 2023
Thank you for sharing your insights with us, None. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 394048.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on September 12, 2023
Posted by: Ladyswit
from Florida
[This review was collected as part of a promotion.] Love it. Would like to be able to lock the wheels so it didn't roll back so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com