Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great features
on October 23, 2023
Posted by: Donna12
from Dallas TX
[This review was collected as part of a promotion.] This is my first refrigerator with an ice maker. I wanted the ice & water feature on the door without all the bells & whistles. This has cubed or crushed ice & water. My 95 year old dad is enjoying it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
okay so far
on October 23, 2023
Posted by: whirlwind
from Ohio
[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago and already noticing that the ice dispenser is jamming after using the crushed ice option. Had to clear the ice jam in order for the dispenser to begin working again. Otherwise, seems to be working just fine. Had a larger refrigerator prior (26 cubic ft) so a bit smaller. More storage space on shelving doors.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Side-by-side
on October 23, 2023
Posted by: Chuck
from Chino, CA
[This review was collected as part of a promotion.] This was a replacement after a very similar refrigerator finally went out after 15 years. We purchased a new one a few weeks ago and so far so good. My only complaint is the refrigerator drawers are a poor design, locking the shelf down so it twists side to side as you pull the drawer in and out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Far So Good
on October 22, 2023
Posted by: Grandma Susie
from Akron, Ohio
[This review was collected as part of a promotion.] We bought this fridge to replace a Samsung French door refrigerator with bottom freezer. My husband wanted a side by side with water and ice. It's been great so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good personnel
on October 22, 2023
Posted by: Non Ya!
from Neosho, Mo.
[This review was collected as part of a promotion.] Works good with me and my wife and we have been doing a lot better with it so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works for the most part except...
on October 22, 2023
Posted by: Larksong
from Henderson, NV
[This review was collected as part of a promotion.] Appliances came with the house we recently purchased. It seems to be missing some vital parts to properly make ice. So while it would be helpful to have water and ice, it doesn't seem capable of dispensing the ice we would like to use.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Only 1 complaint
on October 22, 2023
Posted by: Dallasdol40
from Tennessee
[This review was collected as part of a promotion.] I only have 1 complaint. It needs a light between the top shelf and the crisper. The middle shelf is a little dark. Other than that we really love this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not impressed
on October 22, 2023
Posted by: Disappointed
[This review was collected as part of a promotion.] After having this refrigerator for a few months I wish I would have made a different choice. The ice/water set up isn't great. While trying to get ice usually end up hitting water button as well getting water all over. Ice maker barely makes any ice. The refrigerator should have either one more shelf or a meat drawer. Very disappointed. Wish I would have made a different choice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2023
Hello Disappointed,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 415632.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 415632.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com