Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,830 Reviews)
Rating breakdown 6,830 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
298
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,391)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great service
on October 27, 2023
Posted by: Caroline
[This review was collected as part of a promotion.] The repair was done and the fridge is working properly now.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 27, 2023
Posted by: paul
from northern illinois
[This review was collected as part of a promotion.] crisper wrawers do not open and close smothly as they should, especially in a new unit
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
There are no great features.
on October 27, 2023
Posted by: None2
from Dothan, Al
[This review was collected as part of a promotion.] The refrigerator is smaller than expected, The appliance also has no filter as assumed.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 26, 2023
Posted by: harvey
from Garner NC
[This review was collected as part of a promotion.] This refrigerator run too much and it is also loud.
This might be normal.
This might be normal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good in our stainless steel kitchen.
on October 26, 2023
Posted by: BigO
[This review was collected as part of a promotion.] All is well so far. Had to call for a repair person to come out and level the refrigerator. I had neither the expertise nor the tools to accomplish that task. Repair person accomplished the task within minutes of arrival and did a great job.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 26, 2023
Posted by: Bill
[This review was collected as part of a promotion.] Right side door would not close, had to wait for a replacement
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 26, 2023
Thank you for sharing your insights with us, Bill. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 417976.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on October 26, 2023
Posted by: Juro3978
[This review was collected as part of a promotion.] Brand new appliance that the motor has caused a short or power trip in the kitchen area. Currently the refrigerator is unplugged refrigerator and everything ( outlets, other appliances in kitchen is functional)working properly.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 26, 2023
Thank you for sharing your insights with us, Juro3978. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 417988.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the water & ice fearure.
on October 26, 2023
Posted by: none
[This review was collected as part of a promotion.] Overall I'm pleased with the purchase. My only concern is that it the motor runs for long periods {about 1!/2 hours} and it is quiet for about 35 minutes. I hope my electric bill stays reasonable.
Written by a customer while visiting whirlpool.com