Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Ice maker isn’t good
on November 1, 2023
Posted by: ice ma10/28/23
from High ridge, mo
[This review was collected as part of a promotion.] I like most things. However, the ice maker is the pits! It makes about 9 cubes every couple hours. It’s not even enough to fill my glass 1/2 way. When the ice dumps it is so loud. It sounds like someone is shooting a gun off.
[This review was collected as part of a promotion.] I bought this a couple of weeks ago. It takes a few days to achieve the final temperature. Had to set it on "max" cool to properly chill the refrigerator. Not so with the freezer side. It reached -1 within a day or so. As some have said, it is slightly noisy. Not the ice maker, but the compressor. Over all, we are very happy with this refrigerator.
[This review was collected as part of a promotion.] So far so good. We have to get used to the smaller ice cubes as our other refrigerator made bigger ones. I tried to see if I could remove the ice bin so I can see the on and off switch and the arm. I cannot remove the ice bin. The illustration in the instruction book looks different than what we have.
[This review was collected as part of a promotion.] there are no pads to level and it keeps rolling away from the wall ????
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 2, 2023
Hi poor design, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 420215. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] For the money a good product. For a side by side, decent space in fridge and freezer. A couple of features that could improve this model: redesign the water dispenser-too close to outer edge which can lead to water dripping down front of door; better lighting in the outside dispenser-it is towards the back which doesn’t help much since ice & water dispensed more to the front. And purely an aesthetic issue: at the front legs of the unit, put a better coverage plate to cover exposed mechanics. We have had the unit operational for less than a week, so time will tell if we made the right choice.
[This review was collected as part of a promotion.] We purchased this refrigerator two months ago and are highly pleased with it. It is very stylish and spacious. It is easy to clean and maintain and my family loves the icemaker. We would recommend this refrigerator to anyone looking to purchase one.
[This review was collected as part of a promotion.] Very pleased with my new refrigerator after having so many problems with my previous one for over a year!