Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,601 Reviews)
Rating breakdown 6,601 reviews
5 Stars
3,132
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,123 out of
5,248)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Just Okay
on September 1, 2025
Posted by: DaleInJosephine
from Josephine, Texas, USA
[This review was collected as part of a promotion.] We have had several fridges before this one. This one is just okay. I would not purchase this again. The poorly designed ice-maker works well but takes up too much space in the freezer, especially for the poorly designed ice & water dispenser on the front that accidentally gets water when you want ice--everyone gets a little mess the first and second times they use the dispenser.
I dislike that the sides are not stainless--they're black. It's like half-baked. Though I understand the black painted sides help to reduce the price, which is why it's in the "economy" budget.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
loud and drippy
on September 22, 2025
Posted by: darman
[This review was collected as part of a promotion.] evaporator fan very loud
water dispenser constantly drips
water dispenser constantly drips
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804674.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804674.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic
on March 12, 2018
Posted by: latres26
from Houston, TX
Gender:Female
[This review was collected as part of a promotion.] I got my refridgerator a little less then a month ago and I am loving every bit of it. Very roomy space for all shapes and sizes of items
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great all around ..........
on April 4, 2018
Posted by: cuete
from Leander, TX
Gender:Male
[This review was collected as part of a promotion.] Came with the purchase of our new home. Excellent fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
GREAT
on April 10, 2018
Posted by: Ricci n
from Arkansas
Gender:Male
[This review was collected as part of a promotion.] We made purchase a few weeks ago and are very pleased with our choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Solid features
on April 26, 2018
Posted by: Mickzanzibar
from Georgia
Gender:Male
[This review was collected as part of a promotion.] We bought this refrigerator about a month ago and we have been very pleased. It has solid features without all the ridiculous modern gizmos you see on other brands.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on May 8, 2018
Posted by: JoshLV
from Las Vegas, NV
Gender:Male
[This review was collected as part of a promotion.] Very nice and spacious. I have never had a side by side refrigerator and was worried there wouldn't be a lot of room on either side but it fits things very well and prefer this over the fridge with bottom freezer where everything gets buried and harder to find what you need. Looks very nice and matches our appliance perfectly. Very easy to keep the front clean with stainless steal cleaner.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great to have water and ice on door
on May 8, 2018
Posted by: Tammy D
from Cape Coral , Florida
Gender:Female
[This review was collected as part of a promotion.] We purchased this a month ago and so far it has been great. It runs quiet and the shelves r adjustable
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com