Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great features
on November 30, 2023
Posted by: Chris
from Franklin Indiana
[This review was collected as part of a promotion.] I bought this a month ago and glad I did! Does a great job
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on November 30, 2023
Posted by: Jrose
[This review was collected as part of a promotion.] Love the product. Wish the ice and water was not so close together ,if you have larger hands you may hit the water when u just want ice..other than that, I love the room it has and I love it's a side by side.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice maker
on November 30, 2023
Posted by: Janet
[This review was collected as part of a promotion.] We love it!! It has plenty of room in both the freezer and fridge sections. Wonderfully designed
Written by a customer while visiting whirlpool.com
Customer Rating
1
Warranty battle
on November 29, 2023
Posted by: PoppaEO
from Tyler, TX
[This review was collected as part of a promotion.] I moved into a new house with new appliances. A fcouple of months later, my refrigerator began having trouble keeping things cold. The refrigerator was said to be under factory warranty by Whirlpool. I went ahead and purchased the extended warranty. Now the contractor who's coming to work on the refrigerator is telling to have my credit card ready because there'll be charges. I've gone back and forth with Whirlpool, Domestric and General, and the contractor. They don't seem to be able to get on the same page. I am NOT happy. I have to get a refrigerator that freezes, so I guess I'll have to pay out of pocket.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, PoppaEO. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 439061.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything that I wanted in a refrigerator
on November 29, 2023
Posted by: Shaggy
from Fort Myers, FL
[This review was collected as part of a promotion.] Nice looking and functional. I’ve had it for about 10 days and so far I really like it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on November 29, 2023
Posted by: Nanny2010
[This review was collected as part of a promotion.] The fridge is very nice. My two complaints are the lack of a lunch meat and cheese drawer and the design of the ice and water dispenser. Trying to get ice, we have poured water all down the fridge and floor.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Can’t hear
on November 29, 2023
Posted by: Oldwillie
[This review was collected as part of a promotion.] The refrigerator makes to much noise when running had someone out and couldn’t find the noise. The noise is driving us crazy we want a new fridge
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, Oldwillie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 438938.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great configuration
on November 29, 2023
Posted by: Bob50
from St. Joseph, IL
[This review was collected as part of a promotion.] We love our side-by-side after having a bottom freezer. Everything is at hand and accessible.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com