Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1 out of 5
4.1
(6,601 Reviews)
Open Ratings Snapshot
Rating breakdown 6,601 reviews
5 Stars
3,132
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product. 
(
4,123 out of 5,248
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4 out of 5
4
Good value
on November 5, 2022
Posted by: Cathy
from Delray beach, FL
[This review was collected as part of a promotion.] Good value for the price. Wish it had 1 more drawer, but interior space & flexibility of shelves is generous. Took about 5 days for ice maker to get up to capacity, but since working great. I like the smooth finish on the front & separate ice & water dispensers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Pros and Cons
on January 8, 2023
Posted by: Born Appetit
from Montclair CA
[This review was collected as part of a promotion.] I just Love my new Whirlpool Refrigerator and it does me well by keeping everything Super, Super Cool and the Freezer area is just unbelievable. There is just 2 downfalls about my refrigerator, there was NO Leak Tray/Sponge to stop water drips from leaking down the refrigerator door and the Water Dispenser should have been more further in just like the Ice Dispenser. Second, the outer material for the doors should have been the same as the sides of the refrigerator, because the front doors are NOT Fingerprint Resistant.
However, I use Stainless Steel Cleaner to preserve the shine,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
My Review for 36-inch Wide Side-by-Side Refrigera
on February 20, 2023
Posted by: Phil Mccracken
from Kent, wa
[This review was collected as part of a promotion.] The refrigerator chills , the freezer freezes
Over all a good value
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very quiet, efficient and economical! Very satisf!
on December 18, 2023
Posted by: Fridge II
[This review was collected as part of a promotion.] We purchased this refrigerator at a great sale price and just like our previous whirlpool fridge it is working perfectly well! I expect it will be as great as the previous one and it will provide us with all of our needs!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
lowest repairs of any refrigerator
on June 12, 2024
Posted by: john
from orange county, california
[This review was collected as part of a promotion.] we like the refrigerator.
If it goes and goes without repairs
I will buy it again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Refrigerator
on August 19, 2024
Posted by: URBAN INVESTMENT
from Dallas, TX
[This review was collected as part of a promotion.] This fridge has a sleek, modern design that fits perfectly in my kitchen. The stainless steel finish is both stylish and easy to clean, which is a big plus for a busy household. One of the standout features is the spacious interior. The layout is well thought out, with adjustable shelves and ample door storage that make it easy to organize everything from large bottles to small jars. The freezer section is equally roomy, and the sliding drawers help in keeping items accessible and well-organized.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features and reliable.
on January 5, 2025
Posted by: Refrigerator
from Cleveland Tennessee
[This review was collected as part of a promotion.] I bought this a month ago and lam really happy with the product, l will recommend to my family and friends.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Extremely loud
on June 11, 2025
Posted by: Mell
from Arizona
[This review was collected as part of a promotion.] New home Builder included this fridge in our new home. Terrible! Its extremely loud that it echoed in our house and could hear it everywhere. I definitely dont recommend that. I also went to another home with the same fridge, same issue. Would not recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareJune 11, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 737311.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
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