Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Lack of storage space.
on December 12, 2023
Posted by: Cheryl2023
[This review was collected as part of a promotion.] I bought a week ago and it is not as nice as I thought it would be. Not much storage space in refrigerator side.
It only has 2 shelves instead of 3.
It only has 2 shelves instead of 3.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lack of instructions
on December 12, 2023
Posted by: JeffCG
from Sarasota,FL
[This review was collected as part of a promotion.] Refrigerator rolls back and forth but I can't find any documentation how to lock the wheels.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 14, 2023
Thank you for sharing your insights with us, JeffCG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 447926.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quiet
on December 12, 2023
Posted by: Barb
[This review was collected as part of a promotion.] I love the refrigerator as it is white, quiet, large storage capacity. I do however want ice to be made quicker. It takes forever to make ice cubes. Over a week and the bin isn’t even full. I heard I need to empty the bin often to get “the brain” reprogrammed but this seems excessive.
I don’t want this posted as it could very well be my error.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk!
on December 12, 2023
Posted by: Chad
[This review was collected as part of a promotion.] Horrible waste of money. Drops ice on the floor at random, fridge door swings open on its own, and the lights don't work. ZERO support from whirlpool after multiple attempts to get it fixed and they wont honor the warranty either. Already replaced with an LG and use this piece of junk as an extra freezer cause that's all it's good for.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 14, 2023
Thank you for sharing your insights with us, Chad. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 447732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large freezer, holds more than the bottom draw one
on December 11, 2023
Posted by: Mike
[This review was collected as part of a promotion.] Bought this refrigerator because our other one at only 2 years old stopped working. the wait time for someone to come out was a month. very pleased with the one we got, and the price was good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Kitchen Quality
on December 11, 2023
Posted by: Vader
from Morgn Hill, Ca
[This review was collected as part of a promotion.] Because it is Whirlpool, I expected high quality and that is what I got.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
High Quality Product
on December 11, 2023
Posted by: Mystery
[This review was collected as part of a promotion.] Materials used are sturdier than other brands. Good appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator
on December 11, 2023
Posted by: Bsmith
[This review was collected as part of a promotion.] This refrigerator was purchased with my home. I’ve really enjoyed it but the drawers sound and feel a bit cheap unfortunately. Otherwise I’ve been very happy.
Written by a customer while visiting whirlpool.com