Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1 out of 5
4.1
(6,912 Reviews)
Open Ratings Snapshot
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,247 out of 5,446
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4 out of 5
4
Not as happy as with my new whirlpool (noisey
on January 22, 2024
Posted by: Cath
from Severn Maryland 21144
[This review was collected as part of a promotion.] I purchased this a month ago. I had another whirlpool refrige from 2004 September. This new refigerator is very noisey . A cheaper model
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
The unit works well.
on January 22, 2024
Posted by: James
[This review was collected as part of a promotion.] The unit works well but I find it to be noisier than I expected.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on January 22, 2024
Posted by: tom1968
[This review was collected as part of a promotion.] It can be a little loud when the unit is on. Luckly the unit doesn't turn on often
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Factory fault
on January 19, 2024
Posted by: Chuni
[This review was collected as part of a promotion.] I bought the house moved in brand new furnitures brand new whirlpool items refrigerator was brand new but the ice maker never made ice still not making ice have a warranty job on it the whole ice maker will be replaced factory fault, lemon.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 23, 2024
Thank you for sharing your insights with us, Chuni. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 469331.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Basic features
on January 18, 2024
Posted by: TonyL
from Ruther Glen, VA
[This review was collected as part of a promotion.] This product came with the house and has the basic features. It appears to be working fine thus far. We have an upgraded Whirlpool at our summer house and we are extremely happy with the Whirlpool brand...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Not happy with the freezer.
on January 17, 2024
Posted by: Sue3
[This review was collected as part of a promotion.] I'm seeing temperature issues with the freezer and the ice maker is not making enough ice, plus
I have to reset it often.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Like the features.
on January 17, 2024
Posted by: Barb70
from Florida
[This review was collected as part of a promotion.] I bought this in a hurry because my other one died. Glad I got this one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on January 16, 2024
Posted by: Don’t have one
from Gibson Louisiana
[This review was collected as part of a promotion.] I gave you a four star because the ice switch is under or behind the ice bend. It is difficult to reach the on/off switch without taking the drawer out completely. The ice got stuck and the only way to get it unstuck was to defrost then I was able to pull the drawer out.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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