Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Need my ice maker!
on February 20, 2024
Posted by: Precious
from Gaffney, SC
[This review was collected as part of a promotion.] The guys came out to set up my new fridge and they said they could not set up my ice maker; so, I called my son-in-law to come set it up. He did. But the ice maker does not make ice the way it should. I was sent info last week about how to set up my ice maker but it doesn't look like my ice maker and I still cannot get ice. The main. guy was supposed to come out last week but he said it would be 2/28 before he would come out. In the meantime, I'm having to buy crushed bag ice. This is very annoying. Wish I could get my ice maker fixed.
Response from whirlpool.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your insights with us, Precious. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Review ID: 278387492.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on February 20, 2024
Posted by: Yo mammy
[This review was collected as part of a promotion.] I moved into a house with all new appliances and the ice maker or water dispenser doesn’t work. Tried to call multiple times just to get no where
Response from whirlpool.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your insights with us, Yo mammy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Review ID: 278381603
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
2
ice mker
on February 19, 2024
Posted by: none
[This review was collected as part of a promotion.] i wrote complaints be for do not like it. really liked my old whirpool refrigertor
Response from whirlpool.comBy Marcos O, Social Care, February 22, 2024
Thank you for sharing your insights with us, none. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on February 18, 2024
Posted by: edie4
[This review was collected as part of a promotion.] My refrigerator was delivered on January 4, 2024 and so far, I have been pleased with it. The inside lighting is excellent and I like the glass shelves. The ice dispenser has gotten clogged once which I hope is not an indication of problems to come.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Satisfied
on February 18, 2024
Posted by: HisAndHers
[This review was collected as part of a promotion.] We've now had this fridge for 2 weeks. We've always been satisfied with Whirlpool products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 17, 2024
Posted by: Jling
[This review was collected as part of a promotion.] No meat keeper so I ordered 1 twice and the wrong thing sent ! Train your people to know your products
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great buy
on February 17, 2024
Posted by: Bob06
from Fredonia, KY
[This review was collected as part of a promotion.] Bought this refrigerator to replace the old one that was the same but an upgraded model and I am so happy I did.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the look.
on February 17, 2024
Posted by: None
[This review was collected as part of a promotion.] It's a very nice refrigerator. Our builders gave it to us as a gift for buying our new home.
Written by a customer while visiting whirlpool.com