Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,601 Reviews)
Rating breakdown 6,601 reviews
5 Stars
3,132
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,123 out of
5,248)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
The features are terrible and nonfunctional
on June 10, 2020
Posted by: McFadden
from Litchfield Park, AZ
[This review was collected as part of a promotion.] I brought this refrigerator 3 weeks ago.
1. there is no cover or grill for the hinges of the doors. Ugly to look at.
2. The door shelves are too wide and every bottle I put on them falls over when the door is open or closed.
3. One of the shelf appears to be missing. If not missing, to adjust the shelf to the extra notch makes one area too big and the other area too small.
4. The ice dispenser is directly behind the water dispenser. I hit the water every time I want ice and have to wipe up the spill. This is a poor design! Unacceptable!!!
1. there is no cover or grill for the hinges of the doors. Ugly to look at.
2. The door shelves are too wide and every bottle I put on them falls over when the door is open or closed.
3. One of the shelf appears to be missing. If not missing, to adjust the shelf to the extra notch makes one area too big and the other area too small.
4. The ice dispenser is directly behind the water dispenser. I hit the water every time I want ice and have to wipe up the spill. This is a poor design! Unacceptable!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy nairdr, Social Care, June 18, 2020
Hey McFadden,we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect Addition to our new Kitchen!
on August 30, 2018
Posted by: Kendra.87
from Nashville, TN
Gender:Female
[This review was collected as part of a promotion.] My significant other and I recently purchased a refrigerator for our first home. We are both extremely pleased with everything about this appliance. From the price to functionality and appearance, it is everything we wanted. We both highly recommend Whirlpool to anyone in the market for high quality and beautiful appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new fridge
on March 25, 2019
Posted by: Heidi2010
from Hamilton ms
Gender:Female
[This review was collected as part of a promotion.] Love my ice maker and the filtered water taste great. But what I like the most is I can lock it so my kids don't make a mess trying to play with it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Water dispenser is poor
on March 17, 2022
Posted by: Jill
from Greer, South Carolina
[This review was collected as part of a promotion.] My water dispenser is terrible! You can’t read a glass on the tray and expect it to fill up, you have to stand there and hold it. By the second 16oz glass the water isn’t cold. It drops down the front of the fridge leaving water lines, cheap, cheap, cheap. It only came with two shelves for the door of the refrigerator so I’ll have to purchase another. Items next to the freezer are super cold and cut up fruit will freeze.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marie Q, Social Care Team, March 29, 2022
Hello Jill,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really Stays Clean
on August 21, 2019
Posted by: WChapin
from Traverse City, MI
Gender:Female
[This review was collected as part of a promotion.] The refrigerator is larger and more efficient than I expected. Looks great and doesn't show fingerprints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fridge
on April 16, 2018
Posted by: Ridge home
from Mesa, Arizona
Gender:Male
[This review was collected as part of a promotion.] Bates's fridge for the new house pretty happy with that except the fact that feature would the water and ice the cops have to be smaller because the ice is not pour out there's 2 different buttons for it not a fan of it
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool Refridgerator
on July 17, 2018
Posted by: rdg1127
from St. Hedwig, Texas
Gender:Female
[This review was collected as part of a promotion.] We purchased the refridgerator as part of our new home package with Meritage Homes. It's noisy and doesn't make enough ice. The water button isn't positioned well and we tend to hit it when wanting ice. Water spills down front and on to floor.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
A Little Lacking!
on July 17, 2018
Posted by: Sam TX
from The Woodlands, TX
Gender:Female
[This review was collected as part of a promotion.] I bought this thru our builder, Pulte. Missing the air filter and needs another shelf in freezer section. Disappointing!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com