Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
on April 12, 2024
Posted by: Klove
from Ohio
[This review was collected as part of a promotion.] I purchased this and I’m very unhappy. It’s beautiful however, the filter doesn’t work. There are small particles floating in my water. The water drops randomly leaving water stains everywhere and random ice cubes fall out on the floor. Outside of that, it has a beautiful finish to it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 518318.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 518318.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fridge
on April 12, 2024
Posted by: Ozzy
from Saint Cloud, Florida
[This review was collected as part of a promotion.] We moved in a month ago new home..
The fride is great! Spacious n plenty of compartments.
The fride is great! Spacious n plenty of compartments.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works good
on April 12, 2024
Posted by: red1947
from Florida
[This review was collected as part of a promotion.] It is noisier than I thought it would be and it looks like the ice maker or the water drips slightly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Loyal Whirlpool guy
on April 11, 2024
Posted by: Mce460
[This review was collected as part of a promotion.] I have been buying whirlpool appliances for years now. I have always had good service from every one. I have only owned this one for about a month but everything working well. I like having separate fill lever for ice and water
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent family refrigerator
on April 11, 2024
Posted by: DAKOTATEX
from Texas
[This review was collected as part of a promotion.] Our Whirlpool refrigerator has performed flawlessly. We replaced our 18 year old Whirlpool refrigerator with this new one. The features are excellent and the performance is outstanding. We were a little intimidated by the tray of the ice maker with the long "prong" in the back, but we have had no problems removing the tray and re-inserting it. The ice maker sure is productive! Temperature controls are simple and temperatures inside freezer and refrigerator are great. Flexibility of the shelves are another plus. On the down side, there is no "meat / cheese tray" provided. However, with the addition of two small clamp-on trays, we have retro-fixed that challenge. Overall, an excellent product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
What I like about my whirlpool refridgerator.
on April 10, 2024
Posted by: Peggy
from Texas
[This review was collected as part of a promotion.] I like all kinds of things about this appliance such as it’s quietness
And pretty brushed aluminum. It makes plenty of ice and stays cold. The instructions are straight forward. The space is utilized for maximum use. I really love how it is easy to stay clean.
And pretty brushed aluminum. It makes plenty of ice and stays cold. The instructions are straight forward. The space is utilized for maximum use. I really love how it is easy to stay clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on April 10, 2024
Posted by: Lucy
from Redondo, ca
[This review was collected as part of a promotion.] Didn’t get to physically see it first and the inside shelves and drawers are a little cheaply made.. Also a lot louder than my old refrigerator. I guess you get what you pay for. It was a good price.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Fridge
on April 9, 2024
Posted by: Pink
from Houston
[This review was collected as part of a promotion.] Water not cool when dispenses
Doors and handles not even
Doors and handles not even
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2024
We're sorry to hear that you're having trouble with your refrigerator. We do have some tips you can try to help with the issues you are experiencing with your Whirlpool appliance. Please visit this link for information regarding your dispenser. http://spr.ly/6421wcXAR
Please visit page 4 of this link for instructions on leveling your doors. http://spr.ly/6422wcXAr
Please visit page 4 of this link for instructions on leveling your doors. http://spr.ly/6422wcXAr
Written by a customer while visiting whirlpool.com