Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Not so great an appliance. GE didn’t have this.
on May 5, 2024
Posted by: Loud
[This review was collected as part of a promotion.] I am so disappointed because of the loud hum always
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 7, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 530744.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 530744.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor featue
on May 4, 2024
Posted by: Linda
[This review was collected as part of a promotion.] It hums loudly and the ice dispenser is behind the water dispenser and is difficult to use.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty Good, But door is a problem
on May 4, 2024
Posted by: Chris
[This review was collected as part of a promotion.] Purchased a month ago. Great water dispenser/ice maker. The only problem is with the right side refrigerator door!
It opens far too wide and hits the cabinets .
I have to Macgyver a way to have it only open part way, or put cushions on my cabinets.
It opens far too wide and hits the cabinets .
I have to Macgyver a way to have it only open part way, or put cushions on my cabinets.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks nice, and works as it should.
on May 3, 2024
Posted by: Chris100
from KY
[This review was collected as part of a promotion.] I purchased this a little over a month ago, when our old Samsung died. We needed to find a refrigerator fast and in stock in our local store. We are very happy with this side-by-side Whirlpool. If I were to have a complaint, it would be that I would like another shelf or shallow drawer in the refrigerator side, and an ice-maker that takes up less room in the freezer side.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 3, 2024
Posted by: John A
[This review was collected as part of a promotion.] This refrigerator has a condensation problem and is being replaced under warranty. New refrigerator will arrive in about three weeks.Can’t complain about it cause I haven’t had it long enough
Written by a customer while visiting whirlpool.com
Customer Rating
3
on May 3, 2024
Posted by: Tnt1956
[This review was collected as part of a promotion.] I am happy with it but not thrilled. The door swings open but then slams against the door to my pantry.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Instructions issue
on May 2, 2024
Posted by: Jaxrunner
from Jackdonville FL
[This review was collected as part of a promotion.] Refrigerator is nice but unpacking it was a problem. There was nothing in the instructions on how to remove the plastic rails bolted to the bottom. I finally had to use a hand saw to cut them off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works fine but loud when running
on May 2, 2024
Posted by: CeCe
[This review was collected as part of a promotion.] The refrigerator is working well it's just loud at times. Totally unexpected!
Written by a customer while visiting whirlpool.com