Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Near Great
on May 29, 2024
Posted by: jely
[This review was collected as part of a promotion.] Purchased as emergency replacement for similar GE that still cooled and froze but had no other electrical functions. New Whirlpool is great replacement but has a much noiser compressor which we are not thrilled about.
Written by a customer while visiting whirlpool.com
Customer Rating
5
quiet
on May 29, 2024
Posted by: Christen
[This review was collected as part of a promotion.] there is more room than you think. We are truly enjoying having the ice in the fridge and the filtered water is great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I really can't get very excited about it!
on May 28, 2024
Posted by: Bob87
[This review was collected as part of a promotion.] Drawers don't slide very smoothly is my big complaint. Otherwise it seems fine so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Buy
on May 28, 2024
Posted by: Oldcid
[This review was collected as part of a promotion.] Very satisfied with this purchase looks great and works great reasonably priced
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great depth/Capacity, drip tray not as helpful.
on May 28, 2024
Posted by: Cody
[This review was collected as part of a promotion.] I’m very happy for the capacity of this fridge. The depth is best for storage and you can rearrange shelving for your needs. The ice machine works well and water dispenses, but when water dispenses watch for a couple drops hitting the floor. The catch basin doesn’t catch water dripping from dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY unless you want to spill water everyday
on May 27, 2024
Posted by: Filbar
Dispenser too small for bigger cups. Constantly spilling water when trying to get ice, terrible design.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 30, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #542613.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #542613.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs improvement
on May 27, 2024
Posted by: Expected_Better
[This review was collected as part of a promotion.] We bought this refrigerator 2 months ago to replace able LG. It is a good refrigerator but here are some things that are not the best. The water is not cold. The filter is at the bottom. There needs to be an additional glass shelf shipped with this refrigerator. The water and ice buttons are too close and you spill water when trying to get ice. The space to get ice in a cup is tight.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on May 26, 2024
Posted by: MiMi
[This review was collected as part of a promotion.] It’s has a dent on the door and still waiting for someone to take care of it.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 542331.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com