Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
pretty good
on December 24, 2025
Posted by: mike
[This review was collected as part of a promotion.] The refrigerator is great, the ice maker not so much. It's product is slow when compared with the older ice maker that had come been a standard model for some 30 years. I'm referencing those with the metal off/on arm.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great new features
on December 24, 2025
Posted by: Divndoc97
[This review was collected as part of a promotion.] Replaced a whirlpool side-by-side that was 19 years old. Love the updated features. Water dispensing is much quicker. New shape to the ice cubes. Good space inside with larger shelves on the door actually facilitating how much you can put inside.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great an love it
on December 22, 2025
Posted by: Carl
[This review was collected as part of a promotion.] I bought a month ago an glad I did works really good
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks good, it’s incredibly load, poor assembly.
on December 22, 2025
Posted by: Rami
from Houston, TX
[This review was collected as part of a promotion.] For this time, second time requested for replacing, because make noise in fridge side and looks still missing shelf inside, and again on second time still has defect as nose when open door in hinge area. Very poor assembly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
seems to be working fine
on December 22, 2025
Posted by: 2PuttFL
from FL
[This review was collected as part of a promotion.] bought 2 weeks ago & seems to be working fine, not that impressed with the ice maker & dispenser though
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Fridge loving it
on December 22, 2025
Posted by: Jonzsy
from Iowa
[This review was collected as part of a promotion.] I bought this last week and so far loving it. It’s not very quiet but quieter than the fridge we had before. Loving being able to get filtered water and ice without having to buy it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool fits my needs
on December 22, 2025
Posted by: Lil Red
[This review was collected as part of a promotion.] I am stuck on Whirlpool products. The only non Whirlpool product I have is a dishwasher from Frigidaire.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lousy fridge
on December 22, 2025
Posted by: Pats1977
from North Fort Myers, Florida
Very bad fridge. Ice maker is awful. Fan in back of fridge cannot be fixed or drained. It is very poor qualify. Items in fridge get too cold or do not cool at all. Appliance repair during warranty warned about the poor quality and poor back fan design. To boot you have to climb on a step stool or ladder if you are under 5 feet 7 inches tall, to remove ice maker tray and shut the buttom on top of inside fridge if you want ice to stop makinf, lets say you leave on vacation. Horrid design
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 884899.
We’re looking forward to hearing from you.
Kari V.
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 884899.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com