Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
It's shiny
on July 24, 2024
Posted by: Scarface
from Florida
Ice maker is trash. Where's the ice? 2 more things where the ice comes out there is only room for a small cup and half the time you end up hitting the water button and have to stop what you're doing to wipe up the floor. It doesn't get as cold as you might like either.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 26, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568287.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water Dispenser
on July 24, 2024
Posted by: Kat 68
[This review was collected as part of a promotion.] The only thing I don't like is the ice and water. When get ice, if you aren't careful you will push the water at the same time. It isn't set up quite right for me and my family.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirly
on July 24, 2024
Posted by: Peter
[This review was collected as part of a promotion.] Bought a week ago love the spacious room in the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 24, 2024
Posted by: Phil
[This review was collected as part of a promotion.] It works good but it has a loud fibration when compressor is running. How do we get service person under warranty to come fix? Thanks Phil
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water/Ice dispenser not practical
on July 24, 2024
Posted by: MJ88
[This review was collected as part of a promotion.] Typical standard refrigerator. I like everything about it EXCEPT, and this is a big one for me, the water/ice dispenser. To begin, the square slot where you insert cup or whatever to grab ice/water is sort of small so you have to tilt a regular cup to push button for dispensing. Secondly, the ice button is right underneath the water button and when you tilt cup to push the ice button, there is a great chance you will accidentally hit the water dispenser and splash water everywhere. I finally got it down (somewhat) and I only accidentally hit the water button every once in a while. New guests will hit it everytime and spill water. Thirdly, there is not really something like a reservoir to caputre the water or ice that didn't go into cup (probably because the slot is so small and there is no room for it) so you will have a big water streak going down the refrigerator and water on floor from this. Lastly, the stream is way too powerful so it splashes water. My fridge came "free" with my house so I don't really mind but I would have not purchased this fridge on my own or I would have returned it once I found this mess out. I do not recommend this product for the stanley cup girlies or just any large water cups or people who like to drink lots of ice water from there fridge water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on July 24, 2024
Posted by: None
[This review was collected as part of a promotion.] Ice maker is very poor..would not buy this model again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6422cVSMr or Direct Message on Instagram http://spr.ly/6423cVSMT , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568085.
We’re looking forward to hearing from you.
Harmony G.
We’re looking forward to hearing from you.
Harmony G.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of room
on July 24, 2024
Posted by: Joeanne
[This review was collected as part of a promotion.] I bought this refrigerator two weeks ago I am happy with it. Whirlpool appliance are the best, nice and quiet, reliable. Money well spent.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK refrigiarator
on July 24, 2024
Posted by: artdonna1
from Brunswick, GA
[This review was collected as part of a promotion.] Bought this refrigerator a month ago. It has a difficult time maintaining a consistent temperature on the re-frig side; freezer section temp stays consistent. Ice chute has a tendency to get clogged.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com