Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,831 Reviews)
Rating breakdown 6,831 reviews
5 Stars
3,221
4 Stars
1,895
3 Stars
1,064
2 Stars
299
1 Star
352
78%of customers recommend this product.
(
4,214 out of
5,392)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Good product
on July 26, 2024
Posted by: Jboo
[This review was collected as part of a promotion.] I bought a new house and this fridge world well. The only thing I don't care for is if you have nails it can scratch up easily.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality refrigerator.
on July 26, 2024
Posted by: Bad fridge
[This review was collected as part of a promotion.] Water dispenser leaks. Water valve was replaced once still leaks. Waiting for service person today. Refrigerator door moves open further after it is open and slams into cabinet. Door was leveled by service tech. This is a poor quality cheap refrigerator.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568938.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
More space for food but with loud noise
on July 26, 2024
Posted by: Cindy
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this refrigerator in Jun 2024. I love it because it has larger space than my previous Whirlpool refrigerator. Also, without an ice maker, it has more space in the freezer. However, the loud noise of this refrigerator is bothersome. I almost wanted to return it. Eventually, I keep it because I have difficulty finding a replacement. My previous Whirlpool (almost the same model as this one) was very quiet. Not sure why the newer model is so noisy when the motor is on. The motor runs most of the day nonstop. Other than the noise, everything else is good.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Freezer compartments
on July 25, 2024
Posted by: Farithunisa
from Houston
[This review was collected as part of a promotion.] I would have been more comfortable ii you have provided slabs in the freezer section, instead of rails.
Also no drip tray in the ice & water Dispenser
Also no drip tray in the ice & water Dispenser
Written by a customer while visiting whirlpool.com
Customer Rating
3
Somewhat happy
on July 25, 2024
Posted by: Roxygirl
[This review was collected as part of a promotion.] When we bought it I did not realize you could not add extra shelving. There is no where to put deli meats.wish we could purchase extra shelves for the door as well
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent storage room
on July 25, 2024
Posted by: Fire66
[This review was collected as part of a promotion.] Wife loves the refrigerator perfect size. Only drawbacks we have is when the compressor runs it’s fairly loud and ice maker is slow other than that great appliance
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor ice/ water design
on July 25, 2024
Posted by: Traclace
[This review was collected as part of a promotion.] The refrigerator is okay but would not purchase again. The ice and water dispenser is a terrible design every time you get ice water goes all over the floor because the levers are back to back . This makes a mess every time. I wish I could return.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my frig
on July 24, 2024
Posted by: happiness
[This review was collected as part of a promotion.] I love this refrigerator, it brightens my kitchen, the family cant believe how this one item just make our day. The ice maker, the water section, we feel like a millionaire for having something this grand and expensive looking!
Written by a customer while visiting whirlpool.com